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2 Apptivo Customer Support Associate Jobs
Customer Support Associate
Apptivo
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Address customer questions, provide information, and offer solutions to resolve problems or complaints
- Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively.
- Guide customers on how to use a product effectively
- Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
- Collaborate with other teams within the organisation, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues.
- Provide customers with a positive and personalised experience, promoting customer loyalty and retention.
- Excellent communication skills
- Total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Freshers with excellent communication skills can apply
Employment Type: Full Time, Permanent
Read full job description What Customer Support Associate at Apptivo are saying
Customer Support Associate salary at Apptivo
reported by
3
employees
with 2-3
years exp.
₹3.2
L/yr - ₹4.5
L/yr
42%
more
than the average Customer Support Associate Salary in India
View more details
What Apptivo employees are saying about work life
based on 41 employees
Strict timing
Monday to Friday
No travel
Day Shift
Apptivo Benefits
View more benefits
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