Online Sales Specialist

Bachelor s degree in Business, Marketing, Communications, or related field preferred.1+ years of proven experience as a online sales specialist or in a similar sales service role.Knowledge of SEO, SEM, social media marketing, and paid advertising strategies.Familiarity with online customer support tools (e.g., Zendesk, Intercom) and e-commerce reporting systems.Excellent communication, negotiation, and relationship-building skills, with the ability to connect with clients and understand their needs.Proficiency in using CRM software to manage client information, track leads, and monitor sales performance.Strong self-motivation and goal-oriented mindset, with the ability to work both independently and collaboratively within a fast-paced environment.Adaptability to adjust sales tactics based on client feedback and evolving market demands. Develop and maintain thorough knowledge of the company and its products, research consumer needs, and identify how our solutions can address those needs.Maintaining strong relationships with new and existing clients to identify new business opportunities.Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.Work with account executives to design industry-specific outreach efforts.Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.Utilize Salesforce tools to ensure standardardized process throughout all stages of a sale.Staying informed on industry trends, product updates, and competitor activities to effectively position SmartXaaS LLP in the market and maintain a competitive edge.Conduct month-end and year-end close processes.