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2 TTK Services Consultant Jobs
Quality (Consultant)
TTK Services
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Bachelors degree in a relevant field.
Experience: 1 - 2 Years.
Location: Coimbatore Branch.
Position Type:: Full-time, Work from Office, Consultant.
Shift: Day
Experience: 1 - 2 Years.
Location: Coimbatore Branch.
Position Type:: Full-time, Work from Office, Consultant.
Shift: Day
Company Overview:
- GetFriday is a leading virtual assistance company dedicated to providing high-quality, personalized support to our clients globally. We pride ourselves on our commitment to excellence and continuous improvement in delivering outstanding services.
Position Summary:
- We are seeking a dedicated and detail-oriented Quality Executive to join our team. The ideal candidate will have 1 to 2 years of experience in quality assurance and will play a critical role in ensuring the highest standards of service are maintained.
Key Responsibilities
- Monitor and evaluate the quality of virtual assistance services provided to clients.
- Develop and implement quality assurance processes and procedures.
- Conduct regular audits and provide feedback to team members to ensure adherence to quality standards.
- Analyze data to identify areas for improvement and develop action plans.
- Collaborate with team leaders and managers to ensure continuous improvement.
- Handle client feedback and complaints, ensuring timely and effective resolution.
- Prepare detailed reports on quality metrics and present findings to management.
Qualifications
- Bachelors degree in a relevant field.
- 1 to 2 years of experience in a quality assurance role, preferably in a virtual assistance or customer service environment.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and quality management software.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
Mandatory: Please review the job description and the business website : GetFriday
Employment Type: Full Time, Permanent
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67%
33% candidates got the interview through other sources.
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What Consultant at TTK Services are saying
Rating based on 2 Consultant
reviews
Anonymous · Service
in Banglore
Likes
Chilled workplace
Dislikes
Working hours too much
Read 2 reviewsConsultant salary at TTK Services
reported by
5
employees
with 1-2
years exp.
₹2
L/yr - ₹3.1
L/yr
81%
less
than the average Consultant Salary in India
View more details
What TTK Services employees are saying about work life
based on 93 employees
Flexible timing
Monday to Friday
No travel
Day Shift
TTK Services Benefits
View more benefits
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