Upload Button Icon Add office photos
filter salaries All Filters

7 Cojective Labs Jobs

Process Associate -Care Coordination (US Shift)

0-2 years

Ahmedabad

1 vacancy

Process Associate -Care Coordination (US Shift)

Cojective Labs

posted 29d ago

Job Description

We are seeking a dynamic and organized individual to join our team as Process Associate- Care Coordination. In this role, you will be responsible for providing excellent customer service to patients through virtual channels, ensuring their needs are met efficiently and effectively. You will play a crucial role in coordinating patient appointments, meetings, and calls to ensure seamless communication and scheduling within our virtual healthcare environment.
-Serve as the primary point of contact for patients and families to address concerns, feedback, and inquiries.

-Advocate for patients to ensure their needs are met and concerns are resolved promptly and with empathy.

-Coordinate patient appointments virtually, ensuring accurate scheduling and allocation of resources.

-Facilitate virtual meetings between patients and healthcare Care Manager. Schedule and, ensuring all necessary parties are present and appointments run smoothly.

-Coordinate with clinical teams to schedule follow-up appointments.

-Handle incoming calls from patients, directing them to the appropriate departments or individuals as needed. Always maintain a high level of phone etiquette and professionalism.

-It will be your responsibility to maintain accurate patient records and documentation in electronic health records (EHR) systems, ensuring compliance with healthcare regulations and protecting patient privacy.

-Maintain accurate patient records and appointment schedules using hospital management software. Ensure all patient information is kept confidential and handled in compliance with privacy regulations.

Requirements
-Bachelordegree in any field
-At least 1 year of customer care or patients experience, handling inbound and outbound calls, preferably in healthcare.
-Fluent in English, Hindi and Gujarati
-Prior experience in a receptionist or administrative role, preferably in a healthcare setting.
-Excellent verbal and written communication skills.
-Ability to handle sensitive information with discretion and maintain a professional demeanor.

Employment Type: Full Time, Permanent

Read full job description

What people at Cojective Labs are saying

What Cojective Labs employees are saying about work life

based on 4 employees
100%
100%
100%
Flexible timing
Alternate Saturday off
No travel
View more insights

Cojective Labs Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

Compare Cojective Labs with

TCS

3.7
Compare

Accenture

3.9
Compare

Wipro

3.7
Compare

Cognizant

3.8
Compare

Capgemini

3.8
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Infosys

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.6
Compare

Genpact

3.9
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Amazon

4.1
Compare

Jio

3.9
Compare

Reliance Retail

3.9
Compare

IBM

4.1
Compare

iEnergizer

4.7
Compare

LTIMindtree

3.9
Compare

Similar Jobs for you

Process Associate at TechTammina LLC

Visakhapatnam

0-5 Yrs

₹ 2-7 LPA

Process Associate at Cojective Labs

Ahmedabad

0-2 Yrs

₹ 2-4 LPA

Process Associate at Headstrong (GENPACT)

Gurgaon / Gurugram

0-5 Yrs

₹ 3-8 LPA

Process Associate at TechTammina LLC

Hyderabad / Secunderabad

0-5 Yrs

₹ 2-4 LPA

Process Associate at TechTammina LLC

Visakhapatnam

0-2 Yrs

₹ 2-4 LPA

Process Associate at Calpion Software Technologies Private Ltd

Coimbatore, Bangalore / Bengaluru

1-5 Yrs

₹ 3-7 LPA

Assistant Manager Operations at Eye Q

Sirsa

2-5 Yrs

₹ 3.5-4.5 LPA

US Healthcare at Flatworld Solutions (FWS)

Bangalore / Bengaluru

1-4 Yrs

₹ 2.5-5.5 LPA

Process Associate at Headstrong (GENPACT)

Jaipur

0-1 Yrs

₹ 2-2 LPA

Process Associate at Headstrong (GENPACT)

Kolkata

0-3 Yrs

₹ 3-6 LPA

Process Associate -Care Coordination (US Shift)

0-2 Yrs

Ahmedabad

29d ago·via naukri.com

Full Stack Developer

3-4 Yrs

Ahmedabad

1mon ago·via naukri.com

Process Associate

0-2 Yrs

Ahmedabad

1mon ago·via naukri.com

Care Manager (US -Shift)

3-6 Yrs

Ahmedabad

3mon ago·via naukri.com

Team Lead- RCM

2-6 Yrs

Ahmedabad

3mon ago·via naukri.com

Full Stack developer

2-6 Yrs

Ahmedabad

3mon ago·via naukri.com

Care Manager

3-6 Yrs

Ahmedabad

3mon ago·via naukri.com
write
Share an Interview