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System Engineer
Cloud Counselage
posted 4mon ago
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Flexible timing
Key skills for the job
Job Description
Looking for a skilled System Engineer with a bachelor s degree or equivalent and a minimum of 5 years of proven experience in this role. They are someone who can succeed as a System Engineer because of their strong problem-solving skills.
They are someone who is currently living in Mumbai and can start immediately or have a notice period of fewer than 30 days and are willing to work from the office.
Job Responsibilities:
- They have to ensure that the IT Helpdesk tickets are monitored, resolved and closed in line with the agreed KPIs described within the IT SLA document.
- Ensure that the working processes are executed in line with the agreed standards and workflows (such as user creation (starter & leaver process), adjustments required in relation to end-user configurations) etc.
- Maintaining computer networks and systems including software, mainframes and other physical hardware.
- Installing and configuring infra equipment to update or fix hardware or software issues.
- Monitoring computer systems to improve system performance.
- Communicating networking issues to other employees and management.
- Fixing software and hardware configuration issues for users on-demand or from inspection of the systems.
- Contribute to ensuring effective corporate governance, risk management and internal controls.
- Identify opportunities for automation, and assist with the development of automation systems to address those opportunities.
- Manage users using Windows Enterprise server operating systems, in combination with Active Directory User Management.
- Proven technical IT support experience, that will enable you to work on a day-to-day basis.
- Ensuring effective corporate governance like Inventory, Vendor and Stakeholder management for internal controls.
Mandatory Requirements:
- Mac OS and troubleshooting (installation knowledge is doable)
- Windows (Dell) & printer troubleshooting
- Wi-Fi router
- Mail configuration
- Knowledge about software like AutoCAD and adobe.
- Worked on the Office 365 portal as an administrator and can access from O365 portal.
- The candidate should have worked on Azure.
- The candidate should have experience in inventory management e.g., preparing inventory and procurement processes for various equipment and licenses.
Qualities:
- Excellent communication skills, proactive attitude, flexible approach and enthusiastic manner
- Good administration, planning and organizational skills (prioritize & work to deadlines)
Eligibility Criteria:
- Computer science degree or equivalent experience
- Experience leading a team
- 5+ Years experience working as a System Engineer
- Willing to work in a start-up
- Work location Kanjurmarg and visit to Marine Drive Office twice a week
Employment Type: Full Time, Permanent
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based on 24 employees
Flexible timing
Monday to Friday
No travel
Cloud Counselage Benefits
Work From Home 
Job Training 
Soft Skill Training 
Education Assistance 
Team Outings 
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