The Sales Manager will be responsible vis- -vis Startup Entrepreneurship Program (SEP) for generating leads, managing pre-sales activities, converting leads into sales, maintaining post-sales engagement with customers and Team Management. This role requires an ambitious, adaptive, and proactive individual with excellent communication and persuasion skills, who can develop trust with the customers.
KEY RESPONSIBILITIES TO SELL Startup Entrepreneurship Program (SEP) :
Lead Generation :
Identify and research potential clients and markets
Develop and execute lead generation strategies through various channels including cold calling, email campaigns, social media, and events
Maintain and update the CRM system with accurate and detailed information on leads
Pre-Sales:
Collaborate with the marketing team to create compelling pre-sales materials
Outbound calling
Engage with potential clients to understand their needs and requirements
Conduct product demonstrations, presentations, query resolution sessions to showcase the value of our offerings
Ensure enhanced customer experience and improved customer relationship
Conversion:
Conduct customer interviews to understand their suitability
Follow up on leads and inquiries promptly
Build strong relationships with prospects to convert them into customers
Close sales deals effectively
Post-Sales Engagement:
Ensure a smooth transition from sales to the customer success team
Follow up with clients post-purchase to ensure satisfaction and address any issues or concerns
Maintain ongoing relationships with clients to encourage repeat business and referrals.
Team Management:
Leading and managing the marketing team, including hiring, training, and supervising staff members
Delegating tasks, setting performance targets, and providing guidance and support to ensure the teams success
Requirements :
Diploma/Bachelor s degree in Business, Marketing, or a related field
2+ years of experience with some sort of leadership position in an association, college clubs, etc
2+ years of proven experience in Sales or relevant role
Experience in B2C sale with EdTech will be preferable
Strong understanding of sales principles and customer service practices
Excellent communication, interpersonal and persuasion skills