Clicktech Retail - City Manager (8-12 yrs)

Organization Overview:

New Trends Commerce Private Limited ("New Trends Commerce") is a joint venture between Clicktech Enterprises Private Limited ("Poddar Group Entity") and Haverl LLC ("Amazon Group Entity"). New Trends commerce provides seller acquisition and seller onboarding services to Amazon.

We focus on Tier-II markets, identify potential sellers across categories like Apparels, fashion jewelry, fashion accessories, home improvement, home & living, home & kitchen and beauty categories to start with.

New Trends commerce sets high expectations for its employees and expects them to deliver results. The company prioritizes customer satisfaction above all else and employees are encouraged to take ownership of their work and make decisions.

Data-driven decision-making is the key driver, and we rely heavily on data to inform its decisions. The company also places a high value on learning and development.

Role Overview:

- Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.

- As a Sales City Manager with New trends commerce, you will have the exciting opportunity to help shape and deliver on a strategy for small and medium scale businesses in India.

- You will lead a local team of sales and service representatives engaging retailers/sellers at all points of their life cycle.

- You and your team will have to identify and recruit retailers/sellers that deliver competitive pricing and broad product selection on the platform, train sellers on online business systems helping them integrate with our product platform, provide support to lift seller capabilities and analyze seller performance metrics to help them become successful on the online platforms.

- Since the organization is in its early stage, the role provides a unique opportunity to develop the foundational processes and workflow machinery of the sales force which will serve as the basis to grow the organization.

- The ideal candidate will have leadership experience preferably in managing sales organizations, ability to work in an environment with minimal supervision, problem solving skills and capability to influence multiple external and internal stakeholders.

- The candidate should be comfortable interfacing with technology systems and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations.

Summary of Responsibilities:

- Understand products and services offered by online businesses and be able to articulate its functions and benefits to external audiences.

- Hire, train and manage a team of sales and service representatives in designated area or city.

- Implement standard operating processes to scale the working of the organization.

- Help define the seller base and industry verticals we target for various business services using local knowledge.

- Identify valuable sellers and selection for online business services.

- Lead the team to acquire retailers with valuable selection and establish long-term partnerships.

- Interface with internal teams to identify seller integration needs and deploy resources to lift these seller capabilities to work on online systems.

- Analyse data to help sellers become successful on online platforms

Note: This position will require travel to retailer locations within the city.

Disclaimer: Clicktech and New Trends Commerce are equal opportunities employers. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.