ZOHO CRM: Deep understanding of ZOHO CRM features, modules, customization, automation, and integrations.
ZOHO Creator: Experience in creating custom apps with ZOHO Creator, using drag-and-drop UI as well as custom scripting.
ZOHO Books & ZOHO Finance: Knowledge of ZOHO Books, ZOHO Inventory, ZOHO Subscription, and how they integrate with other ZOHO products.
Deluge Scripting: Proficiency in Deluge, ZOHO's scripting language, is crucial for writing custom functions, automating workflows, and integrating systems.
JavaScript, HTML/CSS: Strong understanding of JavaScript, HTML, and CSS for frontend customization and working with ZOHO's web-based applications.
APIs: Familiarity with ZOHO's APIs to integrate ZOHO applications with third-party tools and services.
REST/SOAP Web Services: Knowledge of RESTful and SOAP web services for data exchange and integration between ZOHO and other platforms.
SQL: Ability to write SQL queries for ZOHO Analytics, ZOHO Creator, and other ZOHO services that require querying databases.
ZOHO Workflow Automation: Proficiency in creating and optimizing workflows, approval processes, task automation, and triggers within ZOHO CRM and other ZOHO applications.
ZOHO Orchestrator: Experience with orchestrating multi-step processes using ZOHO's workflow automation tools.
Cloud Platforms: Familiarity with cloud technologies as ZOHO is primarily a cloud-based solution (ZOHO is SaaS-oriented).
ZOHO's Cloud Ecosystem: Understanding how various ZOHO applications integrate and interact in the cloud environment, as well as how to optimize cloud resources for scalability.
Integration with External APIs: Ability to integrate ZOHO with other third-party systems (such as payment gateways, marketing platforms, or ERP systems) through APIs or webhooks.
ZOHO Marketplace Apps: Knowledge of third-party apps available in the ZOHO Marketplace and how to integrate them effectively.
Troubleshooting: Strong analytical and debugging skills for identifying and resolving issues in ZOHO applications, integrations, and workflows.
Performance Optimization: Ability to analyse performance bottlenecks and optimize ZOHO solutions for better speed and scalability
Data Security & Privacy: Knowledge of data protection laws (e.g., GDPR) and best practices for securing data in ZOHO apps, particularly when handling sensitive customer information.
Authentication & Authorization: Familiarity with authentication protocols like OAuth and SAML for secure integrations and user management.
Unit Testing: Proficiency in writing test scripts for custom functions and integrations within ZOHO apps.
ZOHO Creator Mobile Apps: Experience in creating mobile-friendly applications and solutions using ZOHO Creator for businesses with a mobile workforce. Role & responsibilities