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CIAR Software Solutions

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3.0

based on 11 Reviews

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69 CIAR Software Solutions Jobs

Technical Support

CIAR Software Solutions Pvt Ltd

 · 

3.0

 based on 11 Reviews

2-4 years

Chennai

Technical Support

CIAR Software Solutions

posted 3hr ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Java C++ Human Resource Management Desktop Support Computer Hardware

+ 7 more

Job Description



Skills:
  • Network Issues, Printer Support, Billing Systems, system support, Technical Support, Customer Support,. Company Overview. CIAR Software Solutions Pvt Ltd is a leading provider of software solutions for the restaurant and hotel industries. Our flagship products, FoodEnginePOS.com and HotelDeskPMS.com, offer comprehensive features and functionalities to streamline operations and enhance customer experiences.
  • Job Overview. Junior Technical Support role in a fast-growing software solutions company, CIAR Software Solutions Pvt Ltd. Full-time position located in Chennai, Tamil Nadu, India.
  • Qualifications And Skills. 1-3 years of experience in a similar technical support role.
  • Strong knowledge of software systems and troubleshooting methodologies.
  • Excellent problem-solving and communication skills.
  • Familiarity with restaurant or hotel operations is a plus.
  • Ability to work independently and in a team environment.
  • Flexibility to work in rotational shifts.
  • Bachelor's degree in Computer Science or related field.
  • Roles And Responsibilities. Provide technical support and assistance to customers regarding software solutions.
  • Diagnose and troubleshoot software issues, offering prompt and effective solutions.
  • Respond to customer inquiries and resolve problems via phone, email, or remote assistance.
  • Guide customers through the installation, setup, and configuration processes of the software.
  • Collaborate with the development team to relay customer feedback and suggest improvements.
  • Document and maintain customer support records, including issues and resolutions.
  • Stay updated with product knowledge and participate in training programs to enhance skills.
  • Ensure customer satisfaction by delivering exceptional service and support.
  • Looking for Male candidate & Willing to work in rotational shift.
  • Work Location Chennai (Nungambakkam). Looking for Immediate Joiners.
  • Mobile No7305578119.
  • Mode Of work Work from Office.
  • Regards,. Anushuya.P. HR Manager. Show more Show less

    • Employment Type: Full Time, Permanent

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    What people at CIAR Software Solutions are saying

    What CIAR Software Solutions employees are saying about work life

    based on 11 employees
    71%
    66%
    29%
    100%
    Flexible timing
    Monday to Saturday
    Within country
    Day Shift
    View more insights

    CIAR Software Solutions Benefits

    Team Outings
    Free Transport
    Child care
    Gymnasium
    Cafeteria
    Work From Home +6 more
    View more benefits

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