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14 Chegg Jobs

Subject Matter Expert - Web Development

3-6 years

₹ 1.2 - 6.3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai, Pune, New Delhi + 4 more

1 vacancy

Subject Matter Expert - Web Development

Chegg

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

  • Work experience of 3 years in the relevant industry is recommended , with a portfolio to prove skill sets. Experience in EdTech will be an added advantage.
  • Strong communication skills are essential for delivering live lessons to students in the US.
  • Proficiency in facilitating sessions via Zoom or other online platforms is required .
  • Diversified and in-depth subject knowledge with the required degree.
  • Good grasp of subject-specific software/tools.
Primary Responsibilities:
  • Perform all core activities (Grading, Livechat , QA , Live Lessons Video Weekly Tutoring ) within the given guidelines and achieve a QA score of 80% and above.
  • Deliver quality (QA score will validate ) content in terms of Grading and Livechat .
  • Review the expert s (Mentor Sessions) content as per the latest guidelines and processes.
  • Proactively learn new activities / software / core-subjects and be a part of projects as and when required .
  • Work on difficult tasks across all activities and deliver content without compromising quality.
  • Provide suggestions/changes to activity guidelines or process documents.
  • Review the content from external sources of all difficulty levels and send detailed feedback.
  • Identify weak areas (Subject/Process) of the MNEs in the team and update them to the Lead.
  • Handle queries from outside experts (MNEs).
  • Provide on-demand video support for students.
  • Participate in community support initiatives to assist students and resolve their queries.
  • Conduct QA sessions as needed to enhance student understanding and engagement.
  • Train MNEs and m onitor their progress throughout their first 90 days (about 3 months) of onboarding.
  • Support and guide MNEs in their day-to-day processes .
  • Curate new tools and technology for respective subjects.
  • Suggest additions/corrections in the current curriculum.
  • Suggest new courses to be added as per market demand.
  • Gauge incoming volume for chat and grading and suggest redistribution of working shifts as and when needed.
  • Prepare initial reports for SME grading contribution and Livechat effectiveness.

Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

Chegg Interview Questions & Tips

Prepare for Chegg SME roles with real interview advice

Top Chegg SME Interview Questions

Q1. You know plagiarism? Tell something about it?
Q2. Guidline text for approaching a solution.
Q3. What is normalisation? Explain different types of normalisation.
View all 26 questions

What people at Chegg are saying

4.0
 Rating based on 396 SME reviews

Likes

Work from home and we can work at our available my time.

  • Skill development - Excellent
Dislikes

no job security

  • Job security - Bad
  • +3 more
Read 396 SME reviews

SME salary at Chegg

reported by 1.4k employees
₹0.6 L/yr - ₹7 L/yr
33% less than the average SME Salary in India
View more details

What Chegg employees are saying about work life

based on 1.4k employees
93%
45%
91%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Chegg Benefits

Work From Home
Job Training
Education Assistance
Soft Skill Training
Cafeteria
Health Insurance +6 more
View more benefits

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Chegg New Delhi Office Location

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New Delhi Office
401 Corporate One, Plot Number 05, Jasola, New Delhi, Delhi 110025, India New Delhi
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