12 Chegg Jobs in New Delhi

Job Title: IT Support NATS

Job Type: Contract (12 Months)

About Us: Chegg India Pvt. Ltd. is a subsidiary of Chegg Inc., a global education technology

company. Chegg India focuses on providing educational support and services, including content digitization, educational software development, and market research service.

Job Summary: The IT Support NATS will be responsible for providing technical assistance and

support to end-users, troubleshooting hardware and software issues, and ensuring the smooth

operation of IT systems. The ideal candidate will have strong technical skills, excellent problem solving abilities, and a customer-focused approach.

Key Responsibilities:

• Provide technical support to end-users for hardware, software, and network-related

issues.

• Diagnose and resolve technical problems, including desktop, laptop, and peripheral

devices.

• Install, configure, and maintain computer systems and applications.
• Perform regular system updates, backups, and maintenance tasks.
• Document technical procedures and create user guides.
• Assist in the setup and support of IT equipment for meetings and events.
• Ensure IT security and compliance with company policies.
• Collaborate with IT team members to implement new technologies and improve existing

systems.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 0-2 years of experience in IT support or a similar role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with network protocols and troubleshooting techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a tea

Note: This internship is for a period of 12 months under National Apprenticeship Training Scheme (NATS) of Government of India.