Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline.
5-7 years experience in supporting JIRA
Ability to communicate, written and verbal, with technical and non-technical cross-functional teams
Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS, JavaScript, PHP, Java)
Configuring managing development testing sandboxes
Develops and maintains integrations between Celigo and other systems
Understand tools ITIL support framework to ensure strong understanding of processes
Creates logic flow charts and process diagrams based on needs
What would you do, if hired
Advise the business on Jira best practices, while taking a hands-on approach to implementing necessary system improvements, platform migrations, and upgrades.
Create, copy, and administer JIRA projects
Create JIRA projects, queries, and reports.
Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations.
Design custom JIRA workflow for different issue types to assist in Automation of provisioning, build deploy servers and applications as well as other continuous integration workflows.
Develop JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA
Work with stakeholders on customizing JIRA workflow
Work with JIRA to enable custom workflows, screens, fields and dashboards
Work independently with stakeholders to design and deliver JIRA workflows to meet the stated and unstated business requirements
Monitor JIRA databases and copy data from PROD to TEST instance, when requested
Able to provide/ configure JIRA for manual processes
The Best candidate
Has demonstrated a strong ability to manage large distributed systems in Production on cloud.
Brings a solid understanding of how infrastructure software components work.
Has experience working in globally distributed teams.
Has demonstrated ability to automate tasks using high level language.
Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities.
Learns quickly; must know when to listen, and when to take charge.