Capillary - Campaign Specialist (2-4 yrs)

Campaign Specialist

Job responsibilities include but are not limited to:

- Execute and manage A/B testing for marketing campaigns to optimize performance.

- Set up and configure campaigns using Internal tools and Loyalty platforms.

- Utilize ticketing tools to track, manage, and resolve campaign-related issues.

- Drive the on-boarding of customers with Capillary products.

- Collaborate with cross-functional teams to ensure seamless campaign execution.

- Analyze campaign performance data and provide insights for continuous improvement.

- Assist in the development of campaign strategies and implementation plans.

- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Requirements:

- Proven experience in campaign execution and management.

- Familiarity with A/B testing methodologies and tools.

- Self starter, motivated, works with little or no supervision.

- Knowledge of ticketing systems (Jira, ServiceNow) for issue tracking.

- Strong analytical skills and ability to interpret data.

- Excellent communication and teamwork skills.

- Ability to manage multiple projects and meet deadlines.

- Proficient in MS Office, including Excel, Word, and PowerPoint.

- Proficient in data import and export skills.

- Basic knowledge of APIs and experience using them to Get and post calls functionality.

- Basic knowledge in SQL for data analysis and reporting.