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AM - IRO
Canara Robeco Mutual Fund
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The key areas of responsibilities are as follows:
- To attend to all complaints received through AMFI/SEBI/ other regulatory or enforcement entities and ensure their timely redressal.
- Coordination with transfer agent (RTA) and customer service team for the timely resolution of complaints. Handle regulatory letters, escalated cases of transmission, letters from Income Tax/ED/CBI/RBI/BANKS, etc.
- Maintenance of Records of all the complaints, following the SEBI classification of complaints
- Handle the escalated complaints marked to CEO/COO/IRO/Compliance Officer
- Handle the Scores Portal and ODR portal complaints.
- Periodic reporting, compliance, and updates to IRO and head Mid Office.
The key areas of responsibilities are as follows:
- To attend to all complaints received through AMFI/SEBI/ other regulatory or enforcement entities and ensure their timely redressal.
- Coordination with transfer agent (RTA) and customer service team for the timely resolution of complaints. Handle regulatory letters, escalated cases of transmission, letters from Income Tax/ED/CBI/RBI/BANKS, etc.
- Maintenance of Records of all the complaints, following the SEBI classification of complaints
- Handle the escalated complaints marked to CEO/COO/IRO/Compliance Officer
- Handle the Scores Portal and ODR portal complaints.
- Periodic reporting, compliance, and updates to IRO and head Mid Office.
Employment Type: Full Time, Permanent
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based on 15 employees
Flexible timing
Monday to Friday
Within city
Day Shift
Canara Robeco Mutual Fund Benefits
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