Business Analyst - Adonis Cruise Software (3-5 yrs)

Job Title : Business Analyst - Adonis

Location : Offshore

Contract Duration : 12 Months (Ongoing)

Job Overview :

We are seeking a highly skilled and experienced Technical Business Analyst with specialized expertise in Adonis cruise line software.

This role will serve as a critical bridge between our business operations and technology teams, focusing on the configuration, integration, and optimization of the Adonis platform.

The ideal candidate will possess a deep understanding of cruise line operations and the technical intricacies of Adonis, enabling them to drive efficiency and innovation through effective system management.

Key Responsibilities :

Adonis Configuration and Optimization :

- Configure and customize Adonis modules (HR, payroll, scheduling, crew management, etc.) to precisely align with evolving business requirements and operational workflows.

- Optimize system performance through fine-tuning configurations, identifying bottlenecks, and implementing best practices.

- Conduct thorough system audits to ensure data integrity, compliance, and optimal functionality.

- Business Requirements Analysis and Technical Translation :

- Elicit, analyze, and document detailed business requirements from stakeholders across various departments.

- Translate complex business needs into clear and actionable technical specifications for Adonis configurations and integrations.

- Develop and maintain functional and non-functional requirements documents.

System Integration and Interoperability :

- Design and implement seamless integrations between Adonis and other cruise line enterprise systems (e.g., PMS, financial systems, etc.) using APIs, web services, and other integration technologies.

- Ensure data consistency and accuracy across integrated systems.

- Troubleshoot and resolve integration issues promptly.

Collaboration and Communication :

- Work closely with IT development teams, infrastructure teams, and business stakeholders to ensure successful system implementation and support.

- Conduct regular meetings and workshops to gather requirements, provide updates, and address concerns.

- Communicate technical concepts effectively to non-technical audiences.

System Testing and Troubleshooting :

- Develop and execute comprehensive test plans and test cases to validate system functionality and performance.

- Identify, analyze, and resolve technical issues related to Adonis configurations, integrations, and performance.

- Provide timely and effective support to end-users during system testing and deployment.

Documentation and Training :

- Create and maintain detailed documentation for Adonis configurations, workflows, integrations, and troubleshooting procedures.

- Develop and deliver training materials and conduct training sessions for end-users to ensure effective system utilization.

- Create and maintain knowledge base articles.

Continuous Improvement and Industry Awareness :

- Stay abreast of the latest Adonis software updates, enhancements, and industry best practices.

- Proactively identify opportunities to improve system efficiency, functionality, and user experience.

- Recommend and implement innovative solutions to address evolving business challenges.

Required Skills & Experience :

Adonis Expertise :

- Extensive hands-on experience with Adonis software, including deep knowledge of its modules and functionalities.

- Proven ability to configure, customize, and optimize Adonis to meet specific business needs.

- Strong understanding of Adonis data structures, workflows, and integration capabilities.

Cruise Line Industry Knowledge :

- Significant experience working within the cruise line industry, with a thorough understanding of its operational processes and challenges.

- Familiarity with crew management, payroll, scheduling, and other critical cruise line functions.

Technical Skills :

- Strong understanding of system integration principles and technologies, including APIs, web services, and data mapping.

- Proficiency in SQL for data querying, analysis, and reporting.

- Experience with reporting tools (e.g. , Crystal Reports, SSRS) for generating custom reports.

- Familiarity with system customization and scripting languages (if applicable).

Analytical and Problem-Solving Skills :

- Excellent analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions.

- Ability to translate complex business requirements into clear and concise technical specifications.

Communication and Interpersonal Skills :

- Exceptional communication skills, both written and verbal, with the ability to effectively communicate with technical and non-technical stakeholders.

- Strong interpersonal skills, with the ability to build and maintain positive working relationships.

- Ability to facilitate workshops and training sessions.

Project Management Skills :

- Ability to manage multiple tasks and projects simultaneously.

- Ability to adhere to deadlines.

Preferred Qualifications :

- Experience with other cruise line enterprise systems (e.g. , Fidelio Cruise, ShipServ).

- Knowledge of industry regulations and compliance requirements related to crew management, payroll, and maritime operations.

- Background in IT project management or business process improvement methodologies (e.g. , Agile, Lean).

- Experience in training and mentoring teams, fostering a culture of continuous learning and improvement.

- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field