Business Advisor

Responsibilities:
Assist customers with their Queries/Requests through email, chat, or phone.
Raise Request & sales lead of the customer from CRM.
Generate leads and educate customers about new products & their benefits.
Highly target driven and eagerness to accomplish goal to be able to collect the Incentives (daily, weekly or monthly).
Maintain and adhere to compliance guidelines
Capture sales lead, highlight and suggest an improvement
Adherence to the monthly sales parameters including Quality, Efficiency, and Accuracy targets.
Maintain adequate knowledge levels on products, processes, and systems used
Able to work in high energy, dynamic Pressurized environment
Promote strong business relationship with key accounts
Ensure timely delivery of service by communicating within the team
A positive attitude and the ability to quickly learn are a must.

Skills:
Must be an excellent communicator
Combining the ability to manage and handle challenging clients
2+ years of Tele-Sales Experience
Bachelors in any field or relevant courses (Candidate from Marketing field would be given preference)
Deep understanding of the workflow and process-flow
Ability to cross sell and up-sell after understanding the clients requirement
Good Negotiation, convincing power with customer success and retention skills

Experience: 2 to 3 years

Language: English, Hindi and Gujarati

Work Location Ahmedabad
Timing- 9:30/10:00 AM till 6:30/ 7:00 PM
Off: Alternate Saturdays and All Sundays