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82 BMW TechWorks India Jobs
Operations Support Engineer
BMW TechWorks India
posted 10d ago
Job Role Insights
Key skills for the job
Job Description
- Provide technical support to the user, troubleshooting and resolving issues promptly and professionally.
- Monitor system performance and ensure that all systems and processes are running efficiently.
- Respond to and triage incidents and service requests.
- Investigate and diagnose the root cause of issues.
- Install and configure hardware, software, and networks.
- Perform system maintenance tasks, including system upgrades and patches.
- Create and maintain user accounts and access levels.
- Monitor network security and ensure compliance with policies and regulations.
- Generate reports, analyze data, and document processes.
What should you bring along
- 4- 8 years of experience in Operations Production support
- ITIL processes (Problem / Incident / Change etc.)
- Service Now
- Hands on experience using Jira / Confluence
- Windows Server
- Hands on experience in SQL programming and SQL Server administrative tasks like database monitoring, performance analysis
- Apache Web Server
- Familiarity in C# programming
- Octopus or any other CI/CD deployment tool
- Familiarity in Azure Cloud (or) AWS Cloud
- Redgate Monitoring
- Splunk logs
- Prometheus/Grafana
- Docker and Kubernetes (nice to have)
- Effective communication
Must have technical skill
ITIL, ServiceNow, Service Management (Windows/Linux), SQL
Good to have technical skills
Finance domain background.
Azure Cloud
Kubernetes and Docker
Deployment CI/CD tools
C# programming
Employment Type: Full Time, Permanent
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