Operations Manager - Logistics (6-10 yrs)

Key Responsibilities:

1. Logistics Management:

- Oversee daily logistics operations, including receiving, storage, inventory management, order processing, and dispatching.

- Ensure warehouse layout and logistics processes are optimized for efficiency, safety, and productivity.

- Develop, implement, and enforce policies and procedures to comply with company standards and legal regulations.

2. Inventory Control:

- Maintain accurate inventory records and conduct regular audits to minimize discrepancies.

- Implement and manage inventory management systems to track stock levels, orders, and deliveries.

- Manage stock replenishment processes to ensure product availability and minimize overstock or stockouts.

3. Transportation and Distribution:

- Coordinate transportation and distribution activities to ensure timely and cost-effective delivery of goods.

- Manage relationships with carriers and logistics service providers.

- Monitor transportation costs and negotiate rates to optimize logistics expenses.

4. Team Leadership:

- Lead, train, and supervise warehouse and logistics staff to ensure high performance and adherence to safety standards.

- Conduct regular performance evaluations and provide feedback and development opportunities for team members.

- Foster a positive and productive work environment.

5. Technology and Systems:

- Utilize warehouse management systems (WMS) and other technologies to improve operational efficiency.

- Stay updated with technological advancements and integrate new tools and systems as appropriate. Ensure the security and integrity of data within warehouse and logistics systems.

6. Budget Management:

- Develop and manage the warehouse and logistics budget, including labor, equipment, and operational expenses.

- Monitor expenses and identify cost-saving opportunities. Prepare financial reports and present them to senior management.

7.Required Skills and Qualifications:

- Education: Bachelor's degree in logistics, supply chain management, business administration, or a related field.

- Experience: Proven experience in warehouse and logistics management, particularly in a B2B environment.

- Leadership: Strong leadership and team management skills.

- Communication: Excellent communication and interpersonal skills.

- Analytical Skills: Strong analytical and problem-solving abilities.

- Technical Proficiency: Proficiency in warehouse management systems (WMS).

- Organizational Skills: Strong organizational skills and attention to detail.

- Health and Safety Knowledge: Thorough understanding of health and safety regulations.

Key Performance Indicators (KPIs):

- Order accuracy rate

- Inventory accuracy

- Warehouse throughput

- Order fulfillment time

- Client satisfaction score

- Transportation and logistics cost per order

- On-time delivery rate