The Salesforce Marketing Cloud QA/Developer will be responsible for the QA of our email and SMS deployments as well as the development and execution of our email and SMS templates. They will have the opportunity to grow in the role by working with key stakeholders both within and outside the MarTech organization to capture requirements and delivery timelines to build email and SMS communications, enhancements, and new capabilities.
Key Accountabilities
QA Email and SMS notifications using Salesforce Marketing Cloud Application
QA Email and SMS templates within Marketing Cloud
Design and develop Email and SMS notifications using Salesforce Marketing Cloud Application.
Establish operating model for deploying email and SMS to ensure adherence to defined SLAs, partner deadlines, and controls.
Purpose of the role
To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability.
Accountabilities
Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
Creation and execution automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues. .
Collaboration with cross-functional teams to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested.
Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution.
Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.