Greet and welcome visitors, clients, and guests with a positive and professional attitude. Answer and direct incoming phone calls, take messages, and provide information as needed. Manage the visitor log, issue visitor badges, and notify relevant staff of visitor arrivals. Administrative Support:
Handle incoming and outgoing mail and packages. Assist with scheduling appointments, meetings, and conference room bookings. Maintain and update office supplies inventory, and order supplies when needed. Customer Service:
Provide exceptional customer service and address inquiries or concerns promptly. Assist clients and visitors with directions, information, and other requests. Office Management:
Ensure the front desk and reception area are tidy, organized, and well-presented. Coordinate with other departments to ensure smooth workflow and efficient office operations. Perform data entry, filing, and other administrative tasks as required. Compliance and Security:
Monitor and maintain security protocols for the reception area. Ensure that all visitors and deliveries are logged and processed according to company policy.