Cluster Manager - IT / Senior Cluster Manager

Job Purpose

The Technical Architect will lead a major implementation project, collaborating with various POD teams to ensure timely delivery and utilizing technologies like AEM, frontend frameworks, AWS/Azure, and DevOps, while focusing on customer segmentation and personalization.

Duties and Responsibilities

1.Technology Architecture and RoadmapCreate a robust Architecture for the new Web Platform looking at non-Functional aspects including Security, Performance, Scalability and AvailabilityLead, Define, maintain, and own platform and solution architecture for the Customer Facing Asset within wider IT ComplianceEnsure that the roadmap contains the new and yet-to-release features of the core base products like Adobe experience Manager, Node JS, React JS, Solid JS, AWS, DevOps pipeline, Adobe Target, Adobe and Google Analytics, NewRelic, Akamai and various other frameworks Must be able to create a validation framework to measure and report the effectiveness of ArchitectureMust be able to create a culture of industry benchmarking before releasing or opting any new product/framework and be able to define a robust roadmap and evolution of the same with respect to the current and future needs of the One Web Platform

Collaborate with IT Teams, Marketing teams, Data teams and partners across the organization to create a sustainable and achievable framework for the platformMust be able to create a strong understanding of the backend infrastructure and systems while delivering a dynamic, personalized and customer first integrated assetWork collaboratively with various partners to define the Security Architecture of platform including Video hosting, Caching, Security feature like DOS Executing POCs to validate technology roadmaps, feasibilities & possibilities with scalable solutions which are also versatile, inter-operable, can co-exist in the overall ecosystem and cost effective

Must create a wholistic Auto Scalable and Highly Available environment across all key components including Node servers, AEM Servers, DAM and other such critical components of the One Web Asset Leverage and sponsor innovation work, both through internal incubators and company's external start-up network to create, evaluate, and introduce novel technical capabilities into the platformFoster a culture of innovation and engineering excellence across the Enterprise: modern engineering practices, adoption of open source and open standards, creating a culture of collaboration and efficiencyEnsure that throughout the year including peak sales season, digital assets continue to perform the best by suggesting robust technology frameworks, right infrastructure, and correct data flow processesAnalyze data like drop-offs, bounce rate etc. to constantly evaluate and improve process flows and to identify any tool ideas for processes improvements that can be built to attract the online customer

Partner with Engineering teams across BFL to create an environment that provides an optimal Infrastructure Developer Experience for, from IDE and CI/CD through to IaaS provisioning and Cloud Native Service on-boarding frameworks|

2. Leadership and Team development

Add strategic value to processes through competition mapping and best practices adoptionScout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge Participate in Project presentation with project priorities, timelines, quarterly plans, etc. to Vertical Head for sign-off Inspire and influence others to think differently, solve problems, and seize opportunities

Work with cross-functional teams to set and achieve targets for cross-selling

Determine individual training needs & development plans to build expertise and enhance skills Set objectives, conduct reviews, and close appraisal processes for the team as per timelines

Ensure high employee engagement and morale through right management interventions while ensuring a deep emotional intelligence in approachEstablish performance expectations and regularly review individual performance of the teamIdentify and create development opportunities for team members to enhance technical knowledge Work towards customer business outcomes, ensuring there is a strong connection between delivery activities and business objectives

Key Decisions / Dimensions

Recommendations on existing architecture of AEM to get it integrated with NODE JS and REACT JS as major architecture component to build optimal solution to handle very high traffic with minimal infra

Development workflow definition to reduce major gaps and bandwidth challengesOnboard and offload Partner and internal resource on basis of POD requirement for deliverablesInternal and external training program for the freshers and byte employee to build their career as per interest Development build checklist for every deployment to maintain hygiene on PROD serversAPI structure and integration approaches to build Mobile and Web AppCommon content across both APP and Web platform to reduce repetitive task and stepsProduct and technology evaluation to meet the business use cases/requirement

Finance evolution for technology unit within Marketing departmentAll decisions towards quality delivery to release quality products

Major Challenges

Innovative architecture definition which integrates seamlessly with Marketing product suites and toolsData driven architecture to utilize user behavioral and transactional data to provide prefer user experience for acquisitions of new usersNew finance products and capabilities understanding to build business driven solutions with collaboration of data and marketing productsSystems and technologies need to be continuously evolved/ changed within minimum time to manage growing business volumesConstant training to byte hires and new joiners for optimum results

Required Qualifications and Experiencea)

Qualifications -

B. Tech Computer Science and Engineeringb)

Work ExperienceMinimum 9-12 years of experience in software development with a strong focus on web content management systems particularly AEM, React JS, Solid JS, Node Js along with DevOps practices

Industry Knowledge: Knowledge of the finance industry and experience in leading technical deliveries.

Technical Expertise: Proficiency in Java/JEE, AEM, and associated technologies like OSGi, Sling, JCR, Apache, React JS, Solid JS, Node JS, Akamai

Frontend Skills: Solid knowledge of HTML5, CSS3, JavaScript and related frameworks (React JS, Solid JS).

Experience with frontend technologies like Bootstrap, Backbone.js, ReactJS, Handlebars, Grunt, Angular, CSS3, HTML5, and jQuery.Cloud and DevOps: Experience with cloud platforms (AWS, Azure) and DevOps tools (Jenkins, Maven).

Strong knowledge of cloud-native approaches and platforms including AWS, Azure, or GCP. Experience with SaaS-based implementation of AEM as Cloud Service, AEM SDK (preferred).

Leadership: Strong leadership skills with the ability to manage and mentor development teams.Project Management: Lead and involve in planning and estimations of Adobe projects.

Lead all tracks of the project from frontend, backend, QA, and project management.

AEM Expertise: Strong hands-on experience in components, templates, taxonomy, metadata management, forward and reverse replication, workflow, content publishing and unpublishing, tagging, deployment (Maven), and content migration/ planning.

Infrastructure: Strong physical architecture concepts (infrastructure) including load balancers (ELB), Apache setup, CDN, disaster recovery, recommending capacity of AEM publish and author instances.

Quality Assurance: Implemented quality processes for projects like continuous integration (Bamboo/ Jenkins/Git/ BitBucket/ Cloud Manager), SonarQube, code reviews (manual and automated), code formatters, automation testing, etc.Mobile and DAM: