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Tele Calling Associate (Personal Loan)

0-5 years

Hyderabad / Secunderabad

1 vacancy

Tele Calling Associate (Personal Loan)

Mantras2Success Consultants

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers.
As a Telecaller, you are responsible for handling sales over the phone entirely.
You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
You are required to understand the customer s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.
 
Responsibilities
  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer s needs and requirements.
Requirements
  • High school diploma or equivalent.
  • Work experience as a Telecaller, TeleMarketer , or a similar role in the Sales Department.
  • Professional certification sales and marketing will be an advantage.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
  • Ability to tolerate stress and pressure.

Educational Qualification - Graduates / Undergraduates or Diploma Holders /HSC passed (Arrears/Backlogs can be considered).

Perks and benefits
  • Monthly Incentives over & above the salary
  • No upper limit on incentives you can as much as you want some of our executives earn double their salaries
Key Skills :
  • Customer Support
  • Customer Care
  • Client
  • Loan Processing
  • Customer Interaction

Employment Type: Full Time, Permanent

Read full job description

What people at Mantras2Success Consultants are saying

What Mantras2Success Consultants employees are saying about work life

based on 18 employees
64%
50%
59%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Mantras2Success Consultants Benefits

Work From Home
Job Training
Team Outings
Education Assistance
Soft Skill Training
Free Transport +6 more
View more benefits

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