Manager - Inside Sales - IT (4-6 yrs)

Manager - Inside Sales

About the job:

About Us:

Ashtech Infotech (India) Pvt. Ltd. is a leading System Integration and Services organization dedicated to delivering exceptional business value through a blend of technological expertise, process excellence, quality frameworks, and superior service delivery.

We focus on providing tailored business solutions that optimize existing infrastructure while integrating cutting-edge technologies.

Our approach emphasizes IT innovation and strategic adoption, ensuring protection of our clients' investments.

About the Role:

- The ideal candidate will have lead and train the inside sales team, driving sales of IT hardware products such as laptops, desktops, peripherals, software, and datacenter solutions.

- The ideal candidate will have experience with brands like HP, Dell, Lenovo, Microsoft, or AWS and will oversee the full sales process-from lead generation to closing deals and managing customer relationships.

- Strong negotiation, sales, and documentation skills, along with proficiency in Microsoft Office, are essential.

Key Responsibilities:

Team Management & Training:

- Lead, manage, and train the inside sales team to meet sales targets and achieve business objectives.

- Foster a collaborative and high-performance sales culture by providing continuous coaching and feedback.

Sales Execution:

- Oversee the entire sales process, from generating leads and identifying opportunities to finalizing deals and ensuring post-sale customer satisfaction.

- Develop sales strategies and ensure team members are consistently hitting their sales quotas.

Customer Interaction & Negotiation:

- Build and maintain strong customer relationships, focusing on IT hardware and software solutions such as laptops, desktops, peripherals, and datacenter-related products.

- Demonstrate strong negotiation skills to close sales, ensuring both customer satisfaction and profitability.

Product Knowledge:

- Utilize expertise in products from major brands such as HP, HPE, Dell, Lenovo, Microsoft, and AWS to guide customers through their purchasing decisions.

- Ensure the team is well-versed in these product offerings and can present them effectively to potential customers.

Sales Documentation & Reporting:

- Maintain accurate and up-to-date records of all sales activities, leads, and customer interactions using CRM tools.

- Generate reports on team performance, sales pipeline, and order fulfillment, providing regular updates to senior management.

Pressure Management:

- Manage high-pressure situations while motivating the team to meet deadlines, close sales, and maintain a positive, results-driven attitude.

Customer Onboarding & Follow-Up:

- Oversee the post-sale process, ensuring smooth order fulfillment, delivery tracking, and payment collection.

- Follow up with customers to ensure their ongoing satisfaction and identify opportunities for upselling or cross-selling.

Leadership & Decision Making:

- Make critical decisions in real-time to guide the team toward achieving sales goals.

- Lead by example, setting high standards for the team's performance and professionalism.

Preferred Skills & Experience:

- Previous experience in inside sales, particularly with IT hardware and software products.

- Familiarity with major brands like HP, Dell, Lenovo, Microsoft, AWS.

- Strong knowledge of Microsoft Word, Excel, PowerPoint, and CRM tools.

- Ability to handle complex negotiations and manage multiple sales processes simultaneously.

Key Qualities:

- Excellent communication and interpersonal skills.

- Strong leadership and team-building abilities.

- Highly organized with a keen attention to detail.

- Ability to thrive in a fast-paced, target-driven environment.

Qualifications:

- Strong experience in enterprise IT sales and technical solutions.

- Proven success in managing complex sales cycles and enterprise-level negotiations.

- Ability to work cross-functionally to drive revenue and customer satisfaction.

- Excellent relationship-building, communication, and leadership skills.

- Team management and leadership skill.

Why should you join Ashtech:

- Exciting Career Path: Ashtech offers fast-paced growth opportunities in the booming IT sector, where your contributions directly influence both your success and the company's expansion.

- Cutting-Edge Solutions: Work with the latest technologies and deliver transformative IT solutions to enterprise clients, giving you hands-on experience with the future of business technology.

- Empowered Environment: Thrive in a culture that values autonomy, creativity, and initiative where you're encouraged to bring fresh ideas and take ownership of your projects.

- Impactful Work: Shape the future of enterprise IT by working on high-impact projects that directly influence business success and digital transformation for top-tier clients.

- Come join Ashtech and be part of a forward-thinking team shaping the future of enterprise IT.

- Take on exciting challenges, work with cutting-edge technologies, and accelerate your career in a collaborative environment.

- Unlock your potential and make a real impact with us!