EUC Windows Specialist

As the EUC Windows specialist you will work with our cross platform Apple and Linux teams to develop and define the technical roadmap for Arms adoption of all Windows for End User Compute. You will act as the Arm Subject Matter Expert for all Windows technologies and will translate all of Arms Business, User Experience and Security requirements into a technical definition to be delivered by our cross platform technology teams.

• Prioritising and balancing the sometimes conflicting Security and User Experience requirements within the Arm EUC Windows solutions.
• Ensuring the Arm Windows EUC estate is run and deployed to meet our strategic focus on invisible frictionless IT.
• Championing the adoption of the latest Microsoft technologies across the Arm ecosystem.
• Working with your counterparts in Mac and Linux to ensure a consistent technical and functional offering across the entire Arm EUC service offering.
• Working with the Windows Server Platform team to ensure a consistent and automation first approach is adopted for all Microsoft Platforms.
• Working as an automation/code first approach to ensure the consistency and integrity of the Arm Windows EUC platform.
• Provide premier technical support and troubleshooting for End-users Client ensuring prompt resolution of incidents and tasks.
• Design and maintain scripts for automating tasks and improving system efficiency.
• Collaborate with IT teams to develop and implement strategies for optimising Windows End-user computing environments.

• 6 years experience of defining, supporting and deploying Windows EUC devices in an Enterprise environment, preferably with Intune or a similar platform.
• Experience of working with Solution and Technical Architects to design a Windows deployment and management platform.
• Experience of automation and an Infrastructure as Code approach to maintaining a dynamic Windows EUC estate.
• Track record of thinking on your feet and dedication to ensure success.

• Experience of handling mobile devices via intune.
• Microsoft recognised professional qualifications.
• Experience of handling Windows on Arm.
• Exposure to migrating SCCM to Intune management Platforms