Appknox - Platform Engineer II - DevOps (2-5 yrs)

A BIT ABOUT US :

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly.

What you'll do :

We are looking for a talented and self-driven Platform Engineer who will be responsible for managing and optimizing our on-premise infrastructure and automating deployment processes using Go. You will work closely with cross functional teams to ensure the smooth operation of our on-prem setup, device configuration and deployment pipelines.

The ideal candidate will have strong experience with infrastructure management, automation, and a deep understanding of both on-premise and cloud-based environments. While this role does not align directly with traditional DevOps, it combines aspects of DevOps with platform engineering, focusing on deployment, automation, and system configuration.

Job Responsibilities :

On-Premise Infrastructure Management :

- Oversee and manage on-premise infrastructure, including servers, networking, and storage. Act as the primary point of contact from engineering team for addressing client requirements related to on-premise setups.

- Work extensively on improving and optimizing deployment scripts for on-premise setups using Go, enhancing automation and reducing manual intervention.

- Contribute to the development of technical solutions to enhance operational efficiency.

- Implement and manage security best practices across on-prem and cloud environments.

Issue Resolution :

- Respond promptly to production incidents, troubleshoot, and implement solutions to minimise downtime and enhance security posture.

Collaboration :

- Work closely with development, operations, and security teams to ensure seamless integration of deployment processes and infrastructure.

Monitoring & Optimization :

- Monitor system performance, troubleshoot issues, and optimize infrastructure and deployment automation for better efficiency and reliability.

Documentation :

- Maintain thorough documentation for infrastructure setups, configurations, and deployment procedures.

- Contribute to the development of technical solutions to enhance operational efficiency.

Requirements : .

- You have 2+ years of experience as DevOps / Platform Engineer.

- Hands-on experience with Go.

- Solid understanding of DevOps principles, including CI/CD pipelines and infrastructure as code (IaC) tools (i.e., Ansible, Terraform).

- Proficiency in containerization and orchestration tools like Docker and Kubernetes.

- Experience with monitoring and logging tools (i.e., Prometheus, Grafana, Mezmo).

- Expertise in deployment automation, preferably using Go or similar languages is a bonus.

- Proficiency in Python for backend development and scripting is a plus point.

- Proven ability to collaborate across cross-functional teams, including product and software developers.

- Ability to write efficient, maintainable code and develop tools to optimize deployment processes.

- Strong problem-solving and analytical skills, with a focus on operational efficiency and scalability.

Work Expectations : .

Within 1 month :

- Participate in Knowledge Transfer (KT) Sessions.

- Attend all KT sessions conducted by the DevOps team to gain a deep understanding of the existing server architecture, deployment processes, and any ongoing initiatives related to on-prem deployments.

- Engage with On-Prem Deployment Processes.

- Actively participate in on-prem deployment calls and meetings to understand the full deployment cycle, from planning to execution.

- Observe and learn how automation is being applied to existing processes and what improvements can be made.

- Collaborate with the Engineering and DevOps Teams.

- Meet with members of the Engineering and DevOps teams to establish working relationships and gain insights into team dynamics, communication, and ongoing projects.

- Familiarize Yourself with Support Teams.

- Collaborate with the technical support and customer support teams to understand their workflows and challenges related to infrastructure management and on-prem deployments.

- Start Documenting Server Architecture.

- Begin documenting the server architecture, on-prem deployment procedures, and any relevant configurations as part of the KT process, ensuring accuracy and completeness in the records for future reference.

- Shadow the Deployment Process.

- Shadow the on-prem and DevOps teams during live deployment processes to gain hands-on experience, observe best practices, and provide support where necessary.

- Weekly Check-ins with Engineering Manager.

- Schedule regular check-ins with the Engineering Manager to discuss progress, address challenges, and align on objectives for the coming months.

Within 2 months :

- As a devops engineer, work closely with the engineering team to ensure alignment between cloud-based and on-prem deployments.

- Work closely with the DevOps team to align on tools, automation scripts, and pipelines for both cloud and on-prem environments.

- Participate in KT sessions to understand the existing backend codebase, architecture, and best practices.

- Collaborate with the engineering team to address any technical dependencies or challenges arising during deployments.

- Start taking the- responsibility for the on-prem deployment process, including gathering requirements, planning, execution, and post deployment validation.

- Manage and improve deployment automation scripts and tools to streamline on-prem updates and configurations.

- Set up and manage remote device configurations to support on-prem deployments effectively.

= Ensure all remote devices are properly configured, secure, and integrated with the on-prem infrastructure with the help of RnD team.

Within 3 months :

- Make full ownership of all on-prem deployments, acting as the primary point of contact for the engineering team regarding on-prem requirements, configurations, and processes.

- Address and resolve queries related to on-prem deployments from the engineering and support teams, ensuring timely and effective communication.

- Collaborate with the engineering team to contribute to backend development tasks, including creating or enhancing features, fixing bugs, and optimizing code.

- Participate in DevOps projects, such as setting up monitoring, improving CI/CD pipelines, and optimizing server performance for on-prem and hybrid environments.

- Foster communication between engineering, DevOps, and support teams to ensure alignment on deployment timelines and dependencies.

Personality traits we really admire :

- Great attitude to ask questions, learn and suggest process improvements.

- Has attention to details and helps identify edge cases.

- Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.

- Follows timelines and absolute commitment to deadlines.

Interview Process :

- Round 1 Interview Profile Evaluation.

- Round 2 Interview Technical Evaluation with engineering team.

- Round 3 Interview Evaluation with EM/CTO.

- Round 4 Interview HR.

Compensation : As per industry standards.

Why Join Us :

- Freedom & Responsibility : If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you.

- We appreciate new ideas & ownership as well as flexibility with working hours.

- Great Salary & Equity : We keep up with the market standards & provide pay packages considering updated standards.

- Also as Appknox continues to grow, you'll have a great opportunity to earn more & grow with us.

- Moreover, we also provide equity options for our top performers.

- Holistic Growth : We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets : the employees.

- We shall also support you all on that journey of yours.

- Transparency : Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels.

- Working with Appknox will give you the opportunity to experience it all first hand.

- Health insurance : We offer health insurance coverage for you and your family including parents.