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26 ANZ Banking Group Jobs

IVR Test Engineer

5-10 years

Bangalore / Bengaluru

1 vacancy

IVR Test Engineer

ANZ Banking Group

posted 1d ago

Job Description

  • Collaborating with the product owner, Engineers, Analysts and other people in your Squad to identify risks early and helps to prevent and fix bugs as they arise, improving quality from the outset.
  • Gather and analyse functional, non-functional test requirements and perform assessment to confirm testing
  • Designing functional test approach, test plans and assess different test types required for application based on requirement
  • Develop test scripts, perform test runs and analyse test results
  • Identifying opportunities for testing continuous improvement and implement solutions to perform more effective and efficient testing
  • Influence Analysts and Engineers to have a testing mindset by contributing to and / or supporting analysis and design activities
What will you bring

To grow and be successful in this role, you will ideally bring the following:
  • In depth knowledge of IVR testing and engineering, and extensive experience in testing process involving Contact Centre products like Genesys
  • Experience in Cyara IVR automation tool
  • Extensive hands-on experience in testing IVR s, inbound and outbound calls using manual / Cyara/
  • Hands on experience to perform IVR performance testing
  • Hands on experience in API Testing using postman, supertest API frameworks
  • Significant experience in Genesys workspace testing
  • Experience diagnosing testing issues, and going through the IVR logs to identify the root cause of the issues
  • Experience in Continuous Integration/Continuous Deployment processes and any tool such as GCP Cloudbuild, Codefresh, Github actions etc
  • Strong software engineering fundamentals, and proven experience in a few programming languages.
  • Excellent communication and collaboration skills and be a strong team player.
  • Have a growth mindset, a focus on continuous improvement, and be passionate about learning new tools, technologies and practices.

Employment Type: Full Time, Permanent

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What people at ANZ Banking Group are saying

Test Engineer salary at ANZ Banking Group

reported by 4 employees with 5-10 years exp.
₹20 L/yr - ₹33.1 L/yr
437% more than the average Test Engineer Salary in India
View more details

What ANZ Banking Group employees are saying about work life

based on 995 employees
64%
92%
74%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ANZ Banking Group Benefits

Free Transport
Cafeteria
Health Insurance
Team Outings
Work From Home
Soft Skill Training +6 more
View more benefits

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