We are looking for an experienced tour manager passionate about introducing travellers to new and exciting destinations. Tour managers ensure travel arrangements run as smoothly as possible and provide travellers with practical support throughout their trip, so we need a person who can prioritize adding value to tourist experience.
Job Profile: Tour Manager, Tour Leader
Responsibilities
Handle pre-tour communication with information on itineraries, destinations, and culture.
Stay in touch with designated hotels/homestays and other partners prior to the visit, to ensure all arrangements are in order.
Manage on-tour logistics including assisting tourists with check-in and settling them into their accommodation.
Respond to questions, deal with emergencies, and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more severe issues, such as tracing lost baggage.
Obtain feedback from travelers.
Requirements
Min Experience 2 years as a Tour Manager, Tour Leader.
A pleasant, outgoing and friendly personality with excellent communication skills
The ability to get along well with people of all ages and backgrounds
The ability to work independently, well under pressure and cope with emergency
Professional knowledge related to travel documents and formalities, airline ticketing and luggage rules, hotel and accommodation rules, etc.
Professional knowledge related to history, arts and culture, people, geography and food about each destination in all the countries of travel.