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Anlage Infotech
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ServiceNow Developer - ITSM Module (5-13 yrs)
Anlage Infotech
posted 11d ago
Flexible timing
Key skills for the job
Responsibilities :
- Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations.
- Configure and customize ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Request Management, Asset Management, and more.
- Develop and maintain custom scripts and workflows to automate processes and improve efficiency.
- Integrate ServiceNow with other systems and applications using APIs, web services, and other integration techniques.
- Troubleshoot and resolve technical issues related to ServiceNow.
- Stay up-to-date with the latest ServiceNow features and best practices.
- Collaborate with business analysts, project managers, and other team members to understand requirements and deliver solutions that meet business needs.
- Mentor and guide junior team members. Required Skills and
Experience :
- 5+ years of hands-on experience with ServiceNow, including ITSM, ITOM, ITAM, HRSD, Custom Apps, Scooped Apps, and GRC modules.
- Strong technical skills in JavaScript, HTML, CSS, and AngularJS.
- Experience with ServiceNow scripting, including Script Includes, Business Rules, UI Actions, and Client Scripts.
- Proficiency in ServiceNow integration techniques, such as REST API, SOAP, and Integration Hub.
- Experience with ServiceNow upgrade processes and best practices. Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications :
- ServiceNow certifications, such as CAD, CIS-ITSM, or CTA.
- Experience with other ITSM tools, such as BMC Remedy or HP Service Manager.
- Knowledge of ITIL processes.
Functional Areas: Software/Testing/Networking
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