Ampler - Key Account Manager (1-2 yrs)

About Us.

Ampler Technologies is a leading provider of cutting-edge system integration solutions and services, empowering businesses to achieve seamless operations and enhanced efficiency in today's rapidly evolving technological landscape.

We specialize in delivering tailored solutions in cloud computing, cybersecurity, networking, data management, and enterprise IT integration to meet the unique needs of organizations across various industries.

Our Mission.

To bridge the gap between diverse technologies and business processes, enabling our clients to unlock their full potential through innovative, reliable, and scalable system integration solutions.

Our Vision.

To be the trusted partner for organizations worldwide, fostering digital transformation and operational excellence through best-in-class system integration services.

Key Account Manager Roles & Responsibilities: -.

A Key Account Manager (KAM) in System Integration (SI) Sales plays a critical role in managing and nurturing relationships with key clients while driving business growth in the systems integration space.

The responsibilities of a KAM can vary depending on the specific company and industry, but they generally include the following key roles and responsibilities:.

Client Relationship Management.

Build and Maintain Strong Client Relationships: Establish and nurture long-term relationships with key clients, ensuring their needs are met, and expectations are exceeded.

Customer Success Focus: Regularly engage with clients to understand their evolving requirements, and ensure that the solutions provided align with their strategic goals.

Address Client Issues and Concerns: Serve as the main point of contact for any problems or issues the client may face, ensuring prompt resolution and maintaining satisfaction.

Sales and Business Development.

Drive Sales Growth: Identify new business opportunities within existing accounts and expand the company's footprint within these accounts.

Consultative Selling: Use deep understanding of clients' business needs and pain points to recommend appropriate system integration solutions (hardware, software, cloud, automation, etc.

Proposal Development: Collaborate with technical and engineering teams to develop tailored solutions, and create detailed proposals and presentations.

Negotiation and Closing: Lead contract negotiations, pricing discussions, and sales closing to ensure business growth and profitable partnerships.

Cross-Selling and Up-Selling: Recognize opportunities to introduce additional services or products that would enhance the client's existing system integrations.

Solution Expertise and Coordination.

In-depth Product and Market Knowledge: Stay current on technological trends, new integrations, and solution offerings that can provide competitive advantages to clients.

Customization of Integration Solutions: Work closely with engineering and technical teams to ensure the integration solutions are customized to meet the unique requirements of each client.

Project Management: Act as a liaison between the client and internal teams to ensure smooth execution of system integration projects, ensuring deadlines, quality standards, and budget adherence.

Foster partnerships with OEMs, Vendors, and third-party solution providers.

Account Planning and Strategy.

Strategic Account Plans: Develop and execute tailored account plans to meet the long-term objectives of both the client and the company.

Forecasting and Reporting: Provide regular sales forecasts, updates on progress, and performance analysis to management.

Revenue and Profitability Management: Work toward achieving sales quotas and key performance indicators (KPIs), ensuring the profitability of the account.

Collaboration with Internal Teams.

Cross-Functional Collaboration: Work with internal teams (sales, marketing, engineering, and project management) to deliver integrated solutions and services to clients.

Support Engineering and Delivery Teams: Ensure that the client's requirements are accurately conveyed to technical teams and that solutions are feasible, scalable, and properly implemented.

Market and Competitor Analysis.

Monitor Market Trends: Stay updated on industry trends, emerging technologies, and competitor offerings to understand the client's evolving needs and identify new business opportunities.

Competitive Positioning: Assist in defining the competitive advantages of your company's solutions and services, ensuring differentiation in the market.

Financial Management and Reporting.

Budget and Financial Oversight: Manage account budgets, ensuring projects remain profitable and within the agreed financial scope.

Cost Management: Monitor the cost-to-serve and strive to reduce operational inefficiencies to maximize account profitability.

Risk and Compliance Management.

Risk Management: Identify potential risks in account relationships or project execution and proactively mitigate these risks.

Compliance and Standards: Ensure all solutions provided are compliant with industry standards, regulations, and client-specific requirements.

Post-Sales Support and Follow-Up.

Post-Sales Engagement: Ensure ongoing satisfaction through post-sales support, addressing any technical or service issues, and confirming the value of the integration solution.

Long-term Relationship Building: Continue to provide value to the client through regular check-ins, ensuring the system integration solution evolves alongside the client's needs.

Reporting and Analytics.

Performance Metrics: Track and report on KPIs such as sales targets, client satisfaction, account growth, and retention rates.

Client Insights: Provide feedback to management regarding client sentiment, opportunities for improvement, and potential threats.

Key Skills and Competencies:.

Technical Knowledge: In-depth understanding of system integration, enterprise solutions, cloud platforms, networking, and other relevant technologies.

Sales Acumen: Strong negotiation, presentation, and closing skills.

Project Management: Familiarity with the project lifecycle and the ability to manage multiple projects simultaneously.

Relationship Building: Ability to build trust and strong, lasting relationships with key clients.

Problem-Solving: A strategic thinker who can address challenges and provide customized solutions.

Communication Skills: Clear and effective communication with clients, internal teams, and senior management.

Required Qualifications:.

Education: Bachelor's degree in Business, Engineering, Information Technology, or a related field.

A Master's degree is a plus.

Experience: Minimum of 5+ years in key account management, sales, or business development in the system integration or IT industry.

Technical Knowledge: Solid understanding of system integration technologies, Cybersecurity, cloud computing, enterprise solutions, and IT infrastructure.

Sales Expertise: Proven track record of achieving sales targets, managing key accounts, and negotiating complex deals.

Project Management: Experience managing large-scale system integration projects from initiation to completion.

Working Conditions:.

Travel: The role may require travel to other locations as needed.

Location: Hyderabad.

What We Offer.

Competitive base salary with performance-based incentives & Bonus.

Comprehensive benefits package, including health insurance,.

Professional growth opportunities through training and certifications.

Collaborative and innovative work environment.



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