The Supplier Support Analyst-II provides advanced administrative support for Supplier Management within the Corporate Supply Chain Services organization.
These duties can vary within the department. Serves in a supportive role for Deltek Costpoint vendor management and MRO/Supplier Management System.
Responsibilities:
(Typical duties include the following, although specific duties vary by assignment or contract.)
Manage supplier onboarding documentation and perform input into Deltek Costpoint vendor master for new suppliers and for changes to existing suppliers as per the SLA
Manage Supplier Documents in Supplier Management System (SMS) for compliance and approval
Provide support for suppliers/procurement personnel on SMS questions/clarifications.
Provide SMS technical support: SMS User, Supplier Access, Create User Accounts, PO acknowledgement, Late Line, Online RFQ, Password Resets, etc.
Monitor Purchase Order (PO) Workflow in Amentum MRO for PO s blocked due to DOC_CK and release when all documents are compliant
Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
Manage Supplier On-boarding process: Initiate Temp ID s in Supplier Registration, Document approvals/rejections, tracking of non-standard document approvals, final approval requests, creation of supplier accounts/contacts
Supplier Performance Scorecard Notification Distribution
Monitor and resolve inquiries submitted through the Supplier Management Support Inbox
Support SMS improvement collaboration
Submit Supplier Communications and Coordinate responses as applicable
Maintain central vendor file database and assist in obtaining supplier information.
Process daily and weekly reports as required.
Participate in developmental activities to prepare for advanced role in supply chain as needed.
Perform other duties as assigned.
Knowledge Skills
Ability to read, write and communicate effectively in English.
Ability to develop and maintain excellent customer relationships.
Knowledge in the various functional areas of supply chain is preferred.
Experience working directly with suppliers preferred.
Experience in Deltek Costpoint vendor master required.
Knowledge of Supplier Management System preferred
Knowledge of the Federal Acquisition Regulation (FAR) and government property accountability procedures preferred.
Understanding of government contracts and procedures preferred.
Proficient in Microsoft Word, Excel, and Outlook software.
Additional knowledge/skills may be required depending on assignment.
Bachelors or Master s degree in accounting, business, or associated discipline.
Four (4) or more years administrative experience in supplier support, procurement environment or related area.
Physical Requirements/Working Environment
Generally works in a normal office environment.
Ability to work various shifts which may include evening and weekend hours.