AHEAD is currently looking for a ServiceNow Developer to work remotely for their Managed Services business. In this role, you will be responsible for the maintenance and continual buildout of the internal ServiceNow instance as we'll as working with a team to support external Managed Services customers.
Responsibilities
Building, deploying and maintaining solutions for AHEAD
Integrating with AHEAD, MS tools and eBonding with customers
Developing solutions for customers within our internal instance as we'll as on customers instances of ServiceNow
Collaborating with the Managed Solutions Architect to drive forward current and future AHEAD, MS initiatives
Participating on sales calls and providing estimates for new and ongoing AHEAD, MS opportunities
Resolving the most challenging ServiceNow technical issues for AHEAD, MS customers
Assisting and mentoring other members of the team
Operating within a Cloud Infrastructure to the highest standards of professionalism and availability
Managing incidents, requests, changes, and associated communication
Creating and maintaining supporting KB documentation
Communicate progress, roadblocks, and recommendations to customers
Qualifications
A degree in Information Technology, Computer Science or comparable experience
ServiceNow Certified System Administrator (to current release)
ServiceNow Certified Application Developer (to current release)
ServiceNow scoped application development experience (to current release)