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9 ACORN UNIVERSAL CONSULTANCY Jobs
Customer Service Assistant( Claims Asst)
0-3 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer Service Assistant( Claims Asst)
ACORN UNIVERSAL CONSULTANCY
posted 6mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Acorn Universal Consultancy is looking for Customer Service Assistant( Claims Asst) to join our dynamic team and embark on a rewarding career journey
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company's products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Process customer orders, returns, and exchanges in a timely and efficient manner
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
Employment Type: Full Time, Permanent
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What people at ACORN UNIVERSAL CONSULTANCY are saying
What ACORN UNIVERSAL CONSULTANCY employees are saying about work life
based on 11 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
ACORN UNIVERSAL CONSULTANCY Benefits
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