Accolite Digital - Product Owner (3-5 yrs)

Job Description:

- Brings in strong knowledge in the telecom domain, and a working experience across Business and. Technology Roles, across B2B and B2C businesses.

- Works with senior leadership, brings thought leadership, and helps to build and strengthen Telecom practice.

- Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design /Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required.

- Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs.

- Understanding of Technology Landscape such as E2E OSS & BSS, CRM/CPQ, Product Catalog, Order Management (OM), Service Order Management, Inventory Management, Microservices based Architecture, RPA, Service Fulfilment, Service Assurance, Billing, and Invoicing for B2C / B2B business.

- Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery.

- Good experience in data modelling, UML, and integration patterns.

- Has good understanding of frameworks relevant for Telecommunications domain (for e eTOM, SID, TAM, ITIL, ODA).

- Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services.

- Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations.

- Able to deliver intelligent business insights through translation of reports and analytics.

- Fair understanding of both B2C & B2B Product Lifecycle management (Products, Promotion,Pricing, Digital Marketing etc.

- Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc and their mapping to OSS systems is an added advantage.

Day-to-Day Responsibilities:

- As the Product Owner, the candidate will be engaged in the following activities on a daily basis:

Requirements Management:.

- Facilitate discussions with stakeholders to gather, define and prioritize requirements.

- Collaborate with technology and operations teams to ensure a comprehensive understanding of Client needs.

- Utilize prioritization frameworks to manage and prioritize requirements effectively.

- Create and maintain the product roadmap, outlining the planned features and their delivery timelines.

- They ensure that the roadmap aligns with the product vision and market demands.

- Document requirements (along with POs in some cases) in a clear and structured manner, ensuring alignment with business goals and industry standards.

- Validate and accept story closures based on project milestones and predefined criteria Act as a liaison between technical teams and non-technical stakeholders to ensure that requirements are clearly communicated and understood.

- Establish and maintain traceability between requirements and the implemented solutions.

- Ensure that changes and updates are tracked and communicated to all relevant parties.

- Prepare regular reports for management, highlighting the status of requirements and any deviations.

Business Analysis:

- Engage with service assurance stakeholders to comprehend ,analyze and evaluate business requirements through interactive dialogues and workshops to ensure they are clear, complete and feasible.

- Evaluate and qualify service assurance requirements, ensuring alignment between business needs and IT delivery.

- Identify dependencies and potential conflicts and work with technical teams to address them.

- Work with technical teams to design and propose solutions that align with the business requirements.

- Foster coherence and understanding among all stakeholders, both in the business and technology realms.

Process and Service Journey Discussions:

- Conduct comprehensive process walkthrough discussions to map out service assurance processes and user journeys.

- Create service journey flows for key user personas, ensuring a user-centric approach to service assurance improvements.

Scrum Ceremonies:

- Actively participate in daily stand-up meetings, providing valuable contributions to service assurance teams.

- Engage in sprint and Program Increment (PI) planning meetings, offering insights and guidance for successful project execution.

- Assist in planning releases and deciding which features should be included in each release.

- Contribute to requirement grooming sessions, ensuring a comprehensive understanding of project deliverables.

- Participate in sprint retrospective meetings, providing valuable feedback for continuous improvement.

- Actively engage in show and tell sessions, sharing insights and updates on project progress.