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Engaged Employer

Access Healthcare

Compare

3.9

based on 3.4k Reviews

Video summary

148 Access Healthcare Jobs

Delivery Manager - Financial Controller

Access Healthcare

3.9

based on 3.4k Reviews

10-15 years

Chennai

1 vacancy

Delivery Manager - Financial Controller

Access Healthcare

posted 7mon ago

Job Role Insights

Fixed timing

Key skills for the job

Software Configuration Management Customer Service Biochemistry CMA Project Management Service Delivery Management

+ 3 more

Job Description

We are hiring a Delivery Manager Financial Controller in Chennai. If you are a seasoned professional with expertise in process delivery, client management, and team leadership, this role is for you! Apply now.

JOB LOCATION: CHENNAI, INDIA

KEY RESPONSIBILITIES

Maintain positive relationships with existing and new customers to provide excellent customer experience and business growth

Identify customer needs and overseeing service delivery within the business needs

Manage a delivery team and analyze delivery issues to ensure timely and accurate customer deliveries

Lead the service delivery team, manage conflicts, and ensure delivery of optimum performance of the teams

Determine ways to reduce costs and effectively manage FTE within budget and without impacting customer satisfaction

Using customer feedback improve and refine services as needed

Build partnerships and consult with team leaders to determine the services, delivery criteria and solutions

Develop appropriate key performance indicators to monitor and drive the performance of the business

Provide monthly or quarterly high qualitative MIS for management review and analysis

Develop process improvements to achieve cost effectiveness and save on time

Define, simplify, standardise processes and implement best practices

JOB REQUIREMENTS

Strong project management and communication skills

Skilled in customer service, team management, quality controls and resource planning

Work with US Clients and willing to work in US time zone

Proactive thinking and ability to work with multiple stakeholders

Strong organizational skills and consistently meet deadlines

QUALIFICATIONS

10 to 15 Years experience handling process delivery, clients, and people management

Master s degree in M. Com or MBA in Finance and CA, CMA or CPA preferred

Core experience in end-to-end finance and property accounting domain

Experience in handling customer onboarding and transition life cycle management

Employment Type: Full Time, Permanent

Read full job description

Prepare for Financial Controller roles with real interview advice

What people at Access Healthcare are saying

What Access Healthcare employees are saying about work life

based on 3.4k employees

56%

89%

63%

67%

Strict timing

Monday to Friday

No travel

Night Shift

View more insights

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