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Engaged Employer

Access Healthcare

Compare

3.9

based on 3.5k Reviews

Video summary

155 Access Healthcare Jobs

Client Partner - Medical Coding Denial

Access Healthcare

3.9

based on 3.5k Reviews

2-7 years

Pune

1 vacancy

Client Partner - Medical Coding Denial

Access Healthcare

posted 9mon ago

Job Role Insights

Fixed timing

Key skills for the job

Medical Coding Software Configuration Management Biochemistry Healthcare Recruitment Medical Insurance

+ 1 more

Job Description

Facilitate new hire training on English grammar fundamentals, voice and accent

Prepare recurring training reports to the respective training manager

Assist recruitment team for screening candidates on voice and accent

Audit frontline agents calls, record scores and observations on the call monitoring form

Provide feedback and coach the client partners to improve their call handling, voice and accent training

Work with the stakeholders to implement and evaluate the communication skills, soft skills and call handling training programs

Listen to calls on the operation floor and conduct on the floor interventions through coaching and feedback models as defined by function/program

Job requirements

Strong interpersonal and communication skills

Excellent facilitation presentation skills

Ability to maintain data and MIS as per training requirement

Excellent knowledge in English grammar, pronunciation, and accent usage for calls, email and messaging

Possess good people management skills

Ability to create presentations for the management reviews

Willing to work in night shift

Employment Type: Full Time, Permanent

Read full job description

Access Healthcare Interview Questions & Tips

Prepare for Access Healthcare Client Partner roles with real interview advice

What people at Access Healthcare are saying

4.0

Rating based on 390 Client Partner reviews

Anonymous · Customer Success, Service & Operations in Pune

Likes

The work culture and environment

Skill development - Good

+2 more

Dislikes

Office politics and Higher management

Salary - Poor

+2 more

Read 390 Client Partner reviews

Client Partner salary at Access Healthcare

reported by 2.7k employees

₹1 L/yr - ₹5.8 L/yr

62% less than the average Client Partner Salary in India

View more details

What Access Healthcare employees are saying about work life

based on 3.5k employees

56%

89%

63%

67%

Strict timing

Monday to Friday

No travel

Night Shift

View more insights

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