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9 AAR Consultancy Jobs

Senior Manager - HR Business Partner - BPO (15-22 yrs)

15-22 years

Mumbai, Thane

Senior Manager - HR Business Partner - BPO (15-22 yrs)

AAR Consultancy

posted 2mon ago

Job Description

Senior Manager - HRBP,BPO Industry,Thane)2pm to 11.30 pm shift)

- Responsible for working in close coordination with the Business and Leadership to achieve businessdelivery targets. Key Ownership in implementation of Corporate/Business and location HR strategies within the process, team and adhere to company policies/practices.

- Talent management with innovative engagement strategies to focus on reducing attrition through effective employee engagement.

- Partner with the broader HR team and assist leadership to ensure effective roll-out of all organization wide HR initiatives.

- Using the inference from the data / trend to develop HR initiatives. Participate in HR reviews and share best practice at a BU level.

- Comply and support payroll processing, audit procedures and compliance.

- Coordinate and work in tandem with the HR COE's - Talent Acquisition, Talent Development and Global Compensation & Benefits.

- Champion various HR process interventions in Performance Effectiveness Program, Rewards and Recognition and Employee development/engagement initiatives.

- Responsible for probation assessment & confirmation process as per the set criteria.

- Maintain, update and implement all HR Procedures and ensure accurate and timely delivery of HR deliverables.

- Experience advising both staff and management on Employee Relations issues, including an up to date understanding of employment legislation.

- Identify key engagement drivers and develop the supporting internal communication plan to inform, inspire, and involve employees at all levels and geographically dispersed locations.

- POSH compliance & training

- Generate periodic metrics dashboard for the local leadership team.

- Ensure completion of exit formalities including Clearances, Exit Interview & F & F settlements within the set TAT.

- Monthly Attrition analysis, action planning to track and arrest undesirable attrition.

- Develop and implement HR strategies, policies, and procedures to support the company's overall business goals and ensuring compliance with employment laws and regulations.

- Manage all HR operational and HRIS related processes, transactions, and activities, to ensure a positive employee experience at all phases of the employee life cycle.

- Evaluate current state of HR operations, document process improvements and drive alignment on new approaches.

- Stay up to date with relevant employment laws, regulations, and industry best practices.

- Foster a positive work environment, promote teamwork, and encourage collaboration.

- Drive continuous improvement in key HR areas, including, Compliance, Employee Relations, Onboarding and Offboarding.

- Oversee internal and external audits (e.g., ISO, IT Security, etc.) in India; Responsible for the documentation and oversight of all internal controls governing HR systems and processes.

- Monitor and ensure the organizations compliance with all employment laws and regulations. Proactively reviews and updates policies, guidelines, and practices to maintain compliance and alignment with best practices.

- Manage employee relations activities and issue, including handling employee complaints and concerns, conducting investigations, and providing guidance and support to managers and employees.

Qualifications/Experience:

- 12+ years' experience working in HR operations or a similar role

- Experience working for a global company with its headquarter office based in the US

- Strong business and HR acumen

- Strong functional skills in HR areas of expertise, ability to resolve conflicts and build teams

- Strong understanding of employment laws, regulations and compliance

- Strategic mindset with strong delivery and execution focus.

- Superior communication skills with the ability to present and develop trust at all levels of theorganization.

- Excellent analytical and problem-solving skills.

- Effective communication and interpersonal skills.

- Ability to prioritize and manage multiple tasks in a fast-paced environment.

Prerequisites:

- Shift Timing- 2:00 PM -11:00 PM IST / 5 days a week

- Prior work experience in MNC & matrix organization.

Shift timings - 2pm to 11.30 pm

Job location - Thane


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