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Customer Service Voice - UPI
2COMS
posted 4hr ago
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Key skills for the job
Job Description
SUMMARY
Looking for Graduate with 1 yr & above telesales or any sales experience candidate
Location: Gurugram
Job Summary:
We're seeking a Telesales/ Sales experience candidate to ensure customers achieve their goals using our products/services, driving long-term relationships and growth.
Key Responsibilities:
1. Onboard new customers.
2. Build strong relationships with customers, understanding their needs.
3. Monitor customer health, identifying potential issues.
4. Develop and execute success plans.
5. Provide timely solutions to customer queries.
6. Collaborate with sales, marketing, and product teams.
7. Analyse customer data to identify trends and areas for improvement.
8. Conduct regular check-ins and business reviews.
Requirements:
1. 1-5 years of customer-facing experience. in sales
2. Excellent communication and interpersonal skills.
3. Ability to understand customer needs and technical concepts.
4. Proactive problem-solving skills.
5. Familiarity with CRM software.
Desirable Qualifications:
Graduate in any field
Should have good communication skills in English
Skills:
1. Customer relationship building.
2. Communication and presentation.
3. Problem-solving and analysis.
4. Time management and organization.
5. Technical aptitude.
What We Offer:
1. Competitive salary.
2. Career growth opportunities.
3. Collaborative work environment.
4. Recognition and rewards.
Employment Type: Full Time, Permanent
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People are getting interviews at 2COMS through
People are getting interviews through
(based on 23 2COMS interviews)
Job Portal
Referral
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Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
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What people at 2COMS are saying
What 2COMS employees are saying about work life
based on 435 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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