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3.2

based on 62 Reviews

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Customer Success, Service & Operations

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Workafella Customer Success, Service & Operations Department Salaries in India

based on 44 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Customer Service Representative

7 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Developer

3 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Last Updated: 15 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Workafella

2.3

Rated by 7 employees for salary & benefits

Creative Designer in Chennai

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Marketing & Communication Department

1.0
  •  posted on 30 Jul 2023
1.0
 for  Salary and Benefits

Likes

Office interior and my team mates. The manager and management are bad, just my team mates are nice.

Dislikes

No bonus, no hike even after working for more than a year. I think they don’t have any appraisal cycle itself. I designed so much for them. Vinod sir and GB sir just don’t understand the talent and hard work. Finally feeling good after resigning.

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Senior Customer Service Representative in Chennai

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 · 

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1.0
  •  posted on 08 Aug 2023
3.0
 for  Salary and Benefits

Likes

Not really but some what!!! Juz about salary and Sundays off.

Dislikes

There are lot many.... They keep on saying to maintain Workafella standard!!! But I couldn't find it with management... Where they don't even keep inventory for battery..lights... Remotes... 120+ company working with workafella.. every day you may need to face clients with same complaint for a month or more. If you try to make any changes and get improvement... You will be juz treated like you are against management... Simply waste of time. Every year 5-6 CSR will resign.. however they will only 2 team members and 1 manager. Clients will be always shocked by seeing 5,6 new faces as CSR in an year.

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IT Administrator in Gourgao Mumbai

Information Technology Department

1.0
  •  posted on 27 Jul 2022
1.0
 for  Salary and Benefits

Likes

Nothing.

Dislikes

...h I could take legal action against them get down these illiterate management. We gave my current HR number, 3 month salary slip and others documents but they said not maching requireme

read more

Manager/Sr Manager - Facility Management in Chennai

Engineering & Maintenance Department

5.0
  •  posted on 26 Mar 2021
5.0
 for  Salary and Benefits

Likes

...t and achieve our Maintenance goals etc. To learn additional responsibility etc. All employees got their full salary during Covid situation, and no man power reduction also.

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Dislikes

No dislikes!

HR Intern in Chennai

Full Time

 · 

Other Department

5.0
  •  posted on 22 Sep 2023
5.0
 for  Salary and Benefits

Likes

I wanted to express my sincere gratitude for the incredible internship experience I had with Workafella. It has been an enriching and transformative journey that I will always cherish. The guidance and mentorship I received from the team weee exceptional. I truly appreciate the opportunities to work on excellent projects that allowed me to apply my skills and learn new ones. The positive and inclusive work culture at Workafella made me feel like a valued me member of the team from day one. Thank you for providing me with this fantastic opportunity to grow and develop as a professional.

read more

Dislikes

I don’t have any dislikes

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Workafella interview questions by designations

Product Marketing (1)CSR (1)Senior Procurement and Contracts Manager (1)
View all 3 interview experiences
More about working at Workafella

Workafella Salary FAQs

How much does Workafella pay per year?
The average Workafella salary ranges from approximately ₹2.8 Lakhs to ₹4 Lakhs per year for a Customer Service Representative and ₹8 Lakhs to ₹15 Lakhs per year for a General Manager. Salary estimates are based on 44 Workafella salaries received from various employees of Workafella. Workafella employees rate the overall salary and benefits package 2.3/5 stars.
What is the highest salary in Workafella?
The highest-paying job at Workafella is a General Manager with a salary of ₹8 Lakhs to ₹15 Lakhs per year. The top 10% of employees earn more than ₹11.85 lakhs per year. The top 1% earn more than a whopping ₹34 lakhs per year.
What is the minimum salary in Workafella?
Minimum salary at Workafella depends on the role you are applying for. For Customer Service Representative the minimum salary is ₹2.8 Lakhs to ₹4 Lakhs per year, and for Customer Service Executive the minimum salary is ₹2.7 Lakhs to ₹3.7 Lakhs per year and so on.
What is the notice period at Workafella in Customer Success, Service & Operations Department?
According to AmbitionBox, 48% of the Workafella employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 31 responses on AmbitionBox in last 2 years.

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Workafella Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Workafella is INRunlock blur . Salary estimates are based on 44 Workafella latest salaries received from various employees of Workafella.

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