Way.com Senior Customer Service Executive salaries in Thiruvananthapuram

Likes

I worked at Way full time ( More than a year ). Pros are the pay, the progression and the experience. Motivational environment. Awesome company with great benefits package

Dislikes

Dealing with a lot of customers and guest

Likes

Good pay and opportunities for advancement within the company.

Dislikes

There have been a few communication lapses and some disorganization from upper management, which they are actively working hard to improve.

Likes

The adoption of agile methodologies such as Scrum or Kanban facilitates efficient project management and delivery. Developers benefit from the iterative development process, enabling them to respond quickly to changes and deliver high-quality solutions to customers.

Dislikes

Communication breakdowns between teams or departments can occasionally occur, leading to misunderstandings or delays in project execution. Clear and effective communication channels need to be established to mitigate these challenges.

Likes

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the auto/fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at way.com who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + growth are good.

Dislikes

The work life balance is average. For how many products way has, we are a very lean company.

Likes

The company prioritizes employee growth and provides ample opportunities for career advancement. Whether through mentorship programs, training sessions, or internal promotions, developers have the support they need to progress in their careers.

Dislikes

The company may face resource constraints in terms of manpower or infrastructure, particularly during peak periods or when undertaking large-scale projects. This can impact project timelines and deliverables if not adequately addressed.