Qualitest Customer Success Associate salaries in India

Likes

Salary credited on time and there is no any extra deduction in salary as well the staff members are very Supportive.

Dislikes

As per the current situation in IT industry,they don't have strong plan for their employees to switch in other project. so the work balance life is not good. they should have alternate option for employees to switch their project, 2 people get chance to switch another project in out of 10 peoples.

Likes

They have flexible timings to work plus for some clients they give permanent work folrom home options. Politics atmosphere is almost zero specially with the team I am working.

Dislikes

The salary hike is not so good for the employees with less salary. Also, the promotion policy is not good.

Likes

Initial joining benefits good like bonus for Diwali & Christmas/January Cake delivery surprise. Basic level training from Udemy courses

Dislikes

Managers knowledge very poor, not professional & low class mentality, unnecessary hierarchy non-billable managers/staff and seeing mostly managerial level from Tamilnadu. Management doesn't think Market trend and recession situation and doesn't think about clients for their needs about resources need to continue for their projects, simply close the contract and send their employees to bench (even in bench already 200 people), worst Managerial and business skills. advise management to remove unnecessary Managers, any how those non-billable staff only right. Management trapping employees for onsite opportunities to retain them. it is purely service based & clients location working company. For Appraisal, they consider/weightage only what you learn, what value added from that to Company, won't consider your hard work & no weightage for your work.

Likes

Work culture is good

Dislikes

Not so good appraisal and stupid policy ,the newly joined aka freshers receive more salary than us. Even after appraisal they increase their salary more. .only a fool would like to work here .

Likes

Nothing but good salary

Dislikes

Management doesn't know how to treat employees, They will sacrifice their own employees just for the client benefits, Top management is spreading discrimination based of nativity and caste. I and my team experienced it personally