H&M Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Pay on time and no without pay extra hours are the only good thing about this company.

Dislikes

7 years ago when this brand came in India,it was a heavenly place to work. After the foreigners handed the responsibilities to Indians it became similar to many other Indian brands. Fragile management, office politics, favouritism, groupism all these made the working environment so negetive . People has made family inside, pretty girls are getting married to the powerful in the management. so for obvious reasons inefficient people are getting appraisal, increament and growth.

Likes

1. No dress code 2. No over time 3. Salley on time 4. Safety and Security 5. Work- Life Balance 6. Two week offs 7. Benefits of Insurance (Apart from other companies) 8. Etc etc

Dislikes

1. Fixed Salary/No Insentives 2. Slow Groth

Likes

The company perks and salary and company benefits and work life balance.

Dislikes

The store environment was not good just because of one manager bshe ruined my career and made my appraisal very bad.. company should take actions for such people. partiality was heights

Likes

Good at holding employees for company growth . Company culture is good but few management people are not very much followers of company culture.

Dislikes

...ny is not supportive enough to give its employees to go out and get better paid. They just want it's employees to be with them for long time with same salary without expecting them to grow with good salary .

Likes

...ofessional and all their decesion are for the welfare of ppl at support officer. They treat store team as inferiors, good example of this is salary cuts during lockdowns. And no initiative to cover it latter when store gave them great profit and sales. They all have good salary increment and for store are it's not the same. Rating of store team is kept low so that they are not eligible for a good increment.

Dislikes

Everything..