AmbitionBox
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6 reviews
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Tourism Services Department
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The company has given us system also have provided us with dongle in case we don't have internet connection Salary is never been delayed in this company
Insatsafe tool gets logged out very often
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Back Office Department
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Nice work location
Increment issue
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about WNS
Full Time
Customer Success Department
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Nothing its just that i got some good travel experience in that company
I hate everything about that company i wont ever suggest someone to join, The transport the canteen the managers and management its just a hell they will try to make you work for almost 13-14 hours and still in OT they will not give you the money you have earned and they will force you to do OTs and they will force you to do graveyard shift they will change your roster again and again which will make you sick, when i was working there the managers that time only knew how to disrespect people how to shout at them how to humiliate them in a way that they would leave the company, my TL was good but most of the times he forgot to mark my transport my home was 2 hours away and in ramzan the same thing happened and while fasting i had to travel for 2 hours all most, numerous times i traveled by my own when they forgot to do their job and when i asked how would i travel they suggested me to catch a train at 5 am in the morning i used to stay alone that time and as a girl i felt so stupid for even asking them about a resolution, The area i lived in was a part of village but the roads were big enough for a car to get inside but they always dropped me on the when its supposed to be a "home pickup" and i had to walk for 10 minutes on that empty streets at 2 am or 2:30 am in the night when i requested for an escort they told me that they cannot spend 700 rupees per day for an escort and i understood that my safety does not matter to them, my if i explain my 1 year in that company there are so many things i would like to add....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Bad in all conditions
All Dislike poor management
Work policy: Too bad
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Tourism Services Department
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Worst management ever
The assistant managers and the management really don't care bout anything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Read WNS Travel Agent Reviews based on locations
(5)
Full Time
Voice / Blended Department
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Good Cafeteria
Worst Management and pathetic Senior Managers
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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Travel Department
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Nothing
Worst management skills not at all employee centric , like tenure agents are quitting coz of management all are working there will be new joining like me and even they will left working there for like max 4 to 5 months no incentive your OT money will get deducted if you have System issue due to which you won’t be able to complete your login hours so they will deduct your OT amount no greeting with managers supervisors nothing its like come work and go you don’t even know who is manager you will feel like you entered in dead zone worst experience only salary you can expect nothing apart from that worst place and the only decision of my life I regret rotational shifts I’m okay with it but any week they can change the Shift worst affect on your health it is not like 2 months one particular shift no any week they can change you to night shift midnight shift early morning shift extra any week your sleep cycle will get destroyed you will get split week of that will not be convenient...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Contractual
Banking Operations Department
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There is workload and challenge to perform duties which makes it more interesting for me to compete with others.
There is office policies that needs to be looked upon for safety at day and night.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Voice / Blended Department
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Friendly environment
Nothing
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Tourism Services Department
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Policies
Nothing
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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They fake everything, never hires the person who is deserving, they fake their hiring process. After clearing all rounds they say we didn't liked your response as they were old company based, they need super computers for the job
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
BFSI, Investments & Trading - Other Department
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Good for freshers
Employer part of pf also deducted from salary no explanation from hr, Night shift allowance is very less almost nothing, if you missed the floor entry time by 2min direct escalation from manager same for transportation if you miss the cab I need to give logical explanation why u miss it
Full Time
BFSI, Investments & Trading - Other Department
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Overall it’s good company to work. Work life balance is good. And job security is very high.
Management and assets issue. Appraisal is very less annually 2 -6 percent only.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing good—high pressure, strict targets, limited growth, and poor work-life balance.
From my experience at WNS, the biggest issues were frequent layoffs, lack of job security, and rude management. It made the work environment stressful and uncertain.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
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Salary comes in time, work culture is good.
Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Nothing just a working environment is good
Dissatisfied salary for my entire 5years of experience in the same organization they are giving hike to the new people and for the old they are not considering at all and how can we be a loyal employee
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Payout is fine at wns they can provide upto 4-5 LPA to freshers
Management and HR behaviour HR team never coprates with their employees even they don't solve your sallery issue
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Healthcare & Life Sciences - Other Department
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I don’t see any good activity regarding to my work and life balance.
There is to much favouritism and all manager do partiality. If someone raise that concern to higher management then that on will target to make it out from the company
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing
The management is work because for any approval you have to approach TL, wait for 1 hours then with manager. Finally it is rejected because any policy which is not even any company.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
Selfish Company. Very minimum Salary hike. Pathetic transport. They pick up and drop employees like dogs. They treat employees as money making machines for them. Promotions goes to those who doesn't work.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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It's like a semi-gov job, no micromanagement which makes the professional life easy to go thru. Job security, I received 14 months free salary due to process rampdown. Also after I left the job, I got extra lunpsum payout for the remaining leaves in my kitty. People are also good behavior wise.
Less salary, very less appraisal.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Learnings
Toxic work culture, no supportive management, even if you escalate they will start playing politics with you, and one day they may remove you from process
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Good organization but few 20 years tenure Manager's think its their own company.. they just need some puppets who should obey them blindly... no scope for innovation and new idea.....
No Job security, If you come up with new ideas or want to make some positive changes, those 20 years tenure so called Managers and Directors will put you in bench.... few Managers just want to take retirement from WNS . They don't work neather they allow young people to grow, because of their insecurity....
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Healthcare & Life Sciences - Other Department
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The ambience, security staff, biryani on weekends(in cafeteria), the lifts, trees, stairs, rocks, chairs,
Worst OJT am and mentors in lytx process, work load, can't even have a good sleep schedule, even they change the shift timings with assigning more works. This doesn't deserve any good employees.
Full Time
Shipping Deck Department
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For freshers who doesnt get job anywhere .... they are welcome here. Students can join along with there education is good thing. Job security almost there if you wish to stay there (comfortable with minimum salary ) Desert mein paani pilane wale ..... Company acchi hai, management accha nahi hai. Jab aap financial crisis ya mentallytut chuke ho....Dusre job se hairan/depress ho gaye ho.... to WNS job de deti hai....Acchi baat hai. Jab mere pass job nahi thi tab WNS ne job diya....Thanks to WNS....Read More
office politics... Managers & Team lead all are mili bhgat.... All are there to target you. If you go to compain your team lead.... managers are there to save there leads.... if we compain against managers HR's are there to save Managers. No one cares employee. Ok salary to spend day to day kharche.... but forget about your dreams.baki toh salary dete hi companiya.... aapse kaam toh nikal hi lete hi hai Appraisal/promotion ka issue hai..... Growth nahi hai........Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Stress free
There is no skill development, many internal politics, manager also raising internal politics, low chances to get shift job with this experience , But funny sometimes I just logged in 2 hrs only 😂
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance & Accounting - Other Department
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I like only job security and colleagues are very good and supportive.
Rest all of the things are not good like company policies and politics. Management is very poor and they are playing with employees like they are forcing to employees to put down their paper if someone not putting down their paper then management put that employee to PIP for very short reasons and last but not the least salary issue they are not giving you full salary as per offer letter.
Full Time
Customer Success Department
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They offer decent package but increment are not satisfactory..sometimes happen with 3-5%otherwise postponed.
Work Culture issue Micromanagement Lack of work ethics Office politics
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Training, some colleagues are supportive
Toxic culture, forced weekend work, favouritism, unfair internal Transfers, management doesn’t approve weekend OT
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Got to learn something new about airlines, work wise and canteen tables were cleaned often.
Poor management, rude managers, partial, bias, unequal, poor hygiene, forceful, no freewill, poor canteen food, disrespectful trainers, managers themselves don't respect their fellow managers, senior general manager, employees or the company itself.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 10 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 78% of employees reported the working days at W...NS as Rotational Shift. 50% employees reported the work timings at WNS as Flexible timing. Read moreAnonymously discuss salaries, work culture, and many more
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