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Vodafone Idea

Compare

based on 14.9k Reviews

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Vodafone Idea Customer Care Executive Reviews

based on 290 reviews

Updated 25 Nov, 2024

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

4.1

Skill development

4.0

Salary & Benefits

3.8

Job Security

3.8

Company culture

3.7

Work-Life balance

3.6

Work Satisfaction

3.3

Promotions/Appraisal

Top Mentions in Vodafone Idea Customer Care Executive Reviews

290 reviews found

Sort by: Popular

Customer Care Executive in Raipur

Engineering & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 22 Apr 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job that helped me get a taste of different roles within the same team.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 29 Jan 2024

Likes

It was really good but sometimes company not support .

Dislikes

Not everyone is supporting and fraud is something happened by company ex employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Jind

Full Time

·

Retail Store Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 25 Nov 2024

Likes

Company Culture.

Dislikes

Highly Pressures By Seniors.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Udaipur

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Good

Dislikes

Nothing to say aur dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Oct 2024

Likes

office staff

Dislikes

stretch timing of job

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2024

Likes

There is a good atmosphere in the office. the manager is supportive

Dislikes

Nothing for dislikes

Work Details

Work policy: 2 days work from home in a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Vijayawada

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Sep 2024

Likes

Over all good

Dislikes

No dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Vodafone Idea.

Customer Care Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Jul 2024

Likes

Good communication with the customers

Dislikes

Nothing is dislike form the VI

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 May 2024

Likes

There is no job security politics they follow

Dislikes

Job security and time constraints

Customer Care Executive in New Delhi

Full Time

·

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 17 Apr 2024

Likes

All are ok with this company

Dislikes

Nothing

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Tiruchirappalli

Full Time

·

Enterprise & B2B Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 14 Feb 2024

Likes

Team work

Dislikes

Pressure for achieving targets

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bhopal

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 08 Feb 2024

Likes

No growth

Dislikes

Work pressure High

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Jan 2024

Likes

Happy to work here and learn many things while doing attend customers

Dislikes

No issue

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hubli

Full Time

·

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 22 Mar 2024

Likes

Vi is best in customer services

Dislikes

Vi needs network improvement same areas

Customer Care Executive in Jodhpur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Mar 2024

Likes

Good

Dislikes

Notnot jdsjs osjsjs jjskks

Customer Care Executive in New Delhi

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Dec 2023

Likes

Salary system is too good

Dislikes

Some time promotion system

Customer Care Executive in Dehradun

Full Time

·

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 30 Aug 2023

Likes

totally waste of time

Dislikes

work culture and rul and regulations

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Aug 2023

Likes

I am satisfied but now change my design changing a goal and changing the job

Dislikes

Like

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kanpur

Full Time

·

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 04 Mar 2023

Likes

I like the culture of this company in every area.. like respecting female staff, more focused in there productivity,grooming part etc.

Dislikes

Good but sometimes we need to fast working.. which is not satisfying here. There is very struggling process like approvals, app process etc..

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 17 Sep 2023

Likes

Work culture is good

Dislikes

Manegement is not listen anything of the associate

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about Vodafone Idea's Customer Care Executives

How is Vodafone Idea to work for?

Vodafone Idea is rated 3.8 out of 5, based on 290 reviews by employees on AmbitionBox. Vodafone Idea is known for Skill development which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Vodafone Idea read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Vodafone Idea?

According to AmbitionBox ratings, Vodafone Idea employees rate its salary and benefits as 4.0 out of 5. You can know more about Vodafone Idea Salaries at AmbitionBox

How is the work culture at Vodafone Idea?

Work culture is rated 3.8 at Vodafone Idea by 290 employees. While job security is rated 3.8 and work-life balance is rated 3.7 at Vodafone Idea. Read detailed reviews by employees of Vodafone Idea on AmbitionBox.

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Vodafone Idea Customer Care Executive Reviews by Locations

Vodafone Idea Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 290 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 74% of employees...Read more

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Vodafone Idea Customer Care Executive Reviews

Gender Based Ratings for Vodafone Idea Customer Care Executive

based on 253 reviews

Rated 4.5 for Salary & Benefits and 4.2 for Skill Development

Rated 4.0 for Skill Development and 3.8 for Salary & Benefits

Working Days for Vodafone Idea Customer Care Executive

based on 290 reviews

Monday to Saturday

74%

Rotational Shift

14%

Monday to Friday

7%

Alternate Saturday off

3%

Other

2%

Work Timings for Vodafone Idea Customer Care Executive

based on 290 reviews

Flexible timing

Strict (10am - 7pm)

Strict (9.30am - 7pm)

41%

10%

8%

41% employees reported other strict timings

Shift Timings for Vodafone Idea Customer Care Executive

based on 290 reviews

Day shift

100%

Business Travel for Vodafone Idea Customer Care Executive

based on 290 reviews

No travel

50%

Within city

45%

Within country

3%

International travel

1%

Within the city

1%

Vodafone Idea Customer Care Executive Salary

based on 572 salaries

₹0.8 L/yr - ₹5.5 L/yr

11% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Vodafone Idea Customer Care Executive

Office cab/shuttle

6 total responses

Free meal

2 total responses

International/On-site exposure

1 total response

Health insurance

12 total responses

+4 more benefits

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