Teleperformance Customer Success, Service & Operations Department Reviews

Likes

It's really an amazing company to work with. I am thankful of my Teleperformance leadership to gave me free hand to enhance my knowledge and implement my ideas within the process. I really value the contribution of Teleperformance in the growth of my professional career. I would say at the end, I always feel like working at home🏠. Thank you so much Teleperformance for everything you didn't for me!...Read More

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Managers are rude Nothing to learn new things Lack of professional behavior 9.30 hr shift becomes 12 hr shift because of cab issues all the time No promotions for the deserved agents but definitely for favorite agents who actually don't know anything at all, neither they work nor having any knowledge Even after meeting KPI still forcing to do more counts and increasing targets all the time even more than the said KPI...Read More

Dislikes

Everything. Nothing is good at all

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothinf

Dislikes

There is no life. I have seen lots of partiality and gender differences which is done by the Management. They give promotion to those who are their spoons and they do dictatorship as well. Many employees leave that job due to bad treat with them. They do harrasment as well.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The trainers are good.

Dislikes

Work culture is the worst. Toxic work environment. HR department is completely useless. Don't even think of having a fair and justified discussion with your supervisors. The agents are treated as labors and exploited to the core. Working hours are more than what is written in the policies. Nobody in the hierarchy follows the policies and don't listen to any callouts. I would recommend not working here. Cab facility for girls are paid and they don't even have a proper pick and drop schedule. They would pick you up 1.5 hours prior to the shift even if you're just 10 minutes away and will move from the premises for drop half an hour after your shift is over, so you're practically giving the company 12 hours....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Experienced very bad with TP even they don't even provide my FNF ,, unable to login on portal and then absoncond by company no reply

Dislikes

Absolutely disappointed and terrible experience

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

There's nothing good. They will Just let you go for reason all of a sudden on any given day. They claim to be top 25 companies in the world. Visit Gurgaon sites once. U ll feel a domestic process is better than Teleperformance. They will do everything electronically but management is going to kill this company once and for all

Dislikes

Their meals, cab facility, senior management are poisonous. People just reaching on operations are being told they are released after just 1 month on the floor. The reason was because agents were getting too much avail time and yes to any new comer there are no systems on the floor. Beware of the vicious snake ready to bite the behind.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment, transport facilities and flexibility

Dislikes

Few policies like the organization terminate employees without issuing a first warning letter even though the employee gives a specific reason for the mistake did.

Likes

HR department, operation department, Admin department even all departments are 3rd class.... There's is no justice for executives ... They all are "Mili bhagat" type, they laugh at you when you highlighting something, When you ask for any help Admin department will thread you they all are doing Gundagardi inshort.... HR manager Jay, Admin manager Dilip , operation manager,TL purnima and Amit Parmar all are basters...Read More

Dislikes

Politics, less salary, partiality, unprofessional behaviour from support staff, 3rd class HR manager, canteen arrangements, even all things are bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.

Work Details

Work policy: Some are at work from home but mostly from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only On time salary transfer.

Dislikes

An environment full of addicted chain smokers, interdepartmental politics and worst employee care department full of dumb basterds who pressures their employees to admit the non compliance which they haven't committed 😕. The people inside this department are so wicked and corrupt that they only support the Teleperformance only and their seniors not the poor employees.... BASTERDS 🖕🏻🖕🏻🖕🏻

Likes

I like the work that i was doing.

Dislikes

There was no promotion for the male staff but there was promotion for the female and the worst management, hod and the TL. There was no floor support from the tl for any of the help we use to go to the senior line if the case is miss handled. Cafeteria food was like cow dunk. No activitys were there.

Work Details

Work days: Rotational Shift (Flexible Timings)