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Teleperformance Customer Care Executive Mumbai Reviews

Updated 27 Feb, 2025

Overall Rating

3.5/5

based on 34 reviews

Rating distribution

5

15 (44.1%)

4

6 (17.6%)

3

6 (17.6%)

2

1 (2.9%)

1

6 (17.6%)

Category Ratings

3.3

Salary

3.3

Skill development

3.2

Company culture

3.1

Job security

3.1

Work-life balance

3.0

Promotions

3.0

Work satisfaction

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

44% employees reported

Flexible timing

59% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

2.7

Rated by Women

12 reviews

4.0

Rated by Men

21 reviews

Teleperformance is rated 3.5 out of 5 stars on AmbitionBox, based on 34 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wi ... Read more

Teleperformance is rated 3.5 out of 5 stars on AmbitionBox, based on 34 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Teleperformance Customer Care Executive Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

34 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Part Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Mar 2024

Likes

Culture is good but to much work

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work load

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2021

Likes

Teleperfomance is a best industry to work and for a good future

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is a lot of politics and the management doesn't address our issue.

Work Details

Interesting job

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your review! Have a good day!

What people are saying about Teleperformance

View All

Investors Clinic

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

Teleperformance

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Customer Care Executive in Mumbai

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

Team colleagues are very supportive,they have good cafeteria..only these are good things

Dislikes

Well there are so many cons...

Salary - Bad
Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top Teleperformance Customer Care Executive Interview Questions

asked in Customer Care Executive interview

Q1. Introduction Explain something in English What is customer care or customer ... read more

View answers (33)

asked in Customer Care Executive interview

Q2. Tell me about this product how will sell to the customer

View answers (10)

Get interview-ready with top interview questions

View all 73 questions

asked in Customer Care Executive interview

Q3. What if cx didn't get delivered with the products and it's showing delivere ... read more

View answers (4)

asked in Customer Care Executive interview

Q4. What do you understand by about inbound calls and outbound calls?

View answers (2)

asked in Customer Care Executive interview

Q5. Tell me about kolkata for two minutes.

View answer (1)

Customer Care Executive in Mumbai

Customer Service Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Oct 2020

Likes

Overall it's not so bad It's just you need to work hard and smart

Skill development - Good
Promotions - Good

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Job security - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work life is over all not so bad

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Nov 2021

Likes

Nothing

Dislikes

They dont treat you as a human when company requires they will hirw your rAther you will be terminated

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Employer’s Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Read Teleperformance Reviews based on similar designations

3.6

Customer Service Executive

(129)

3.7

Customer Service Associate

(107)

3.6

Senior Customer Service Executive

(104)

2.9

Team Lead

(69)

2.8

Senior Associate

(30)

Customer Care Executive in Mumbai

Retail Branch Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2021

Likes

Good working environment, very good ambience and infrastructure was awesome.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Mohali Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2021

Likes

Its a one of the best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is dislike in the teleperformance global services

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your review! Have a good day!

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Care Executive in Mumbai

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Sep 2019

Likes

Apart From This Some New Rules Company Should Apply And Remove Old Rules

Skill development - Good
Promotions - Good

Dislikes

Unwanted Rules,Low Salary System Issue.

Salary - Poor

Work Details

I work As Customer Support Executive And love Helping out People Who are in Trouble.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2020

Likes

Well i have not working during this crisis's.

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

bad policies

Work Details

It was nice working there.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2018

Likes

Very good place to work and would like to work again

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There are no dislike

Work Details

Customer service

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2018

Likes

Too much of policits ..!!

Job security - Good
Promotions - Good

Dislikes

Too much of politics

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Payment investigation Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 Aug 2018

Likes

Never

Dislikes

Work environment and company culture worst management, poor salary

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Fac Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Sep 2018

Likes

The Process it has

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

2.0

posted on 11 Dec 2023

Overall Rating

Poor

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HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
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Teleperformance Customer Care Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 44% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 59% employees reported the work timings at Teleperformance as Flexible timing. Read more

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Teleperformance Customer Care Executive Mumbai Reviews

Teleperformance Office Photos

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more

Teleperformance Customer Care Executive Salaries in Mumbai

based on 261 salaries

₹0.8 L/yr - ₹5 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for Teleperformance Customer Care Executive Mumbai

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

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