Tech Mahindra Customer Service Supervisor Reviews

Likes

As the work place is good spacious and some stress buster games are available on floor .Good to work atmosphere

Dislikes

As some tenure females co employees feel that I went try to ask some doubts feel asking there work as to be sured not to repeat the mistake once done not good helping nature ,bad tl , management all as was part of healtech app Narayana Health hospitals.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good

Dislikes

Pf deduction and Job security is very less

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like because there is no job security

Dislikes

Everything is to dislike only because they will fire uh any time they want .. and if some one is dead in your house they will also fire uh because they don’t have feelings atleast for the one who is suffering they just focus on their business

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security and the support from Team leads and collegues

Dislikes

No Hikes given and No Benefits implemented for employees and their hard work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only Salary is good. On time

Dislikes

Too much work pressure. No job security. 9 hours job becomes 10 hours. Managers will put pressure to come office early and leave lately. You have to beg to TL for breaks.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture is good and employees are friendly.

Dislikes

Salaries are too low, no increment even completed a year and years working in company. No night shift allowance and no free food provided even festivals or special days

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

nothing to like

Dislikes

It seems like you might be expressing concern about not receiving a salary increase. If you’d like to discuss this further or express your thoughts more clearly,

Work Details

Work policy: 1 day week off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary credited on time.

Dislikes

Policies are worst. There is no job security for VBA Developer. HR team is useless. Bench policy is meaning less. Wash rooms are not working properly. There is no central bench. Projects are scraps and there is no proper KT and SPOC.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Not a good salary, no appraisal, no work life balance, managers are not supportive, not having a time for learning and no career development.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Office campus, Gym, cafeteria and also depends on the project

Dislikes

There are some toxic people who does office politics and some managers who know only 10% about the project but handles multiple projects at a time. These managers take out their frustration on the employees giving them unnecessary deadline and pokes them throughout the day at work or even on holidays

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work life balance and work satisfaction

Dislikes

Really it's worst in appraisal. I joined as a fresher after 3.5 years experience my package less than other MNCS

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing in TechMahindra for one can choose some likes ,(however you will few learning opportunities but they are really few )

Dislikes

Full of dislike , no good projects , meager compensation and salary hikes happen once in 18 months and that too meager ,they consider employees as beggars and given them penny in all areas . MANAGEMENT IS WORTH LESS ,POLICIES ARE NEVER REVIEWED and have been the same since ages (only changes happens in words and revisions are versioned without any real improvement from previous) , no growth, no challenging role to offer...Read More

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

nothing is good about this company.

Dislikes

Complete management is pathetic. in 1 year I have witness 8 process ramped done. No action on the managers but they are getting promotion, but the people who actually worked hard for the process. Management didn't bothered about them. Its all about who all can do what to please the managers

Likes

I enjoy the collaborative and supportive work environment at Tech Mahindra. It's a place where teamwork and innovation are encouraged, which has helped me grow both personally and professionally.

Dislikes

I honestly have nothing to dislike about working at Tech Mahindra. The company provides a supportive environment, ample learning opportunities, and a platform to grow professionally. Any challenges I’ve faced here have only helped me learn and improve, which I view as a positive aspect of my journey.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.