TaskUs Senior Customer Support Executive Reviews

Likes

Everything is good except the management there is no one who will listen to your problem

Dislikes

They never listen to your personal problems and ask you to leave the organisation. I got promoted after serving 2 yrs with taskus but they ask me to leave. I never want to leave the company but they force me to leave

Likes

The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.

Dislikes

The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing specific as such

Dislikes

Zero work life balance except for Teammates. Poor leadership from too level management. No upskilling opportunities or on the job learning opportunities.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing no one was supported

Dislikes

There are many things such as ops don't support any one even if you perform well then ops managers are against you because they have their own preferences. I must says TaskUS should avoid spoons there should not be any partially.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management makes the company good or bad, management created a stressful environment and did not have any plan of action for things. My experience was not that great but in the beginning it was fun.

Dislikes

Lots of things especially management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

In the starting phase of company, everything was smooth and perfect but after sometime everything started getting worst.

Dislikes

From January 2024 to June 2024, Taskus has terminated 200+ employees on a immediate basis. I don't like the work culture of Taskus, no transprency, management has no etiquette, discipline and you didn't get any support from the management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture and job satisfaction

Dislikes

Nothing

Likes

Dislikes

Likes

Company is good and the interior is great and beautiful

Dislikes

The management and the higher or senior executives or staffs, Worst management and there is too much politics! The one who want to work or join this company! Please make sure that you are clever and smart like the upper management! No job security at all and company is just becoming like the typical BPO who is disreputable and where the employee voice is always been suppressed

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Managers cherrypick the employee for promotion Teamleaders don't have etiquette to talk to employees They providing gym facilities and we can't play Hindi music Hired for rotational shift but they did permanent night shift for me

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to be liked. Really frustrated with our leaders, starting from VP all the way down to TL.

Dislikes

I think there may be some inconsistencies in the promotion process, which can lead to perceptions of favoritism.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work location

Dislikes

The work pressure is unbearable and the management shows lack of concern towards their employees well being. Basic needs like bio break and meal breaks are ignored to cater clients need. Additionally, there is a blatant favouritism within teams,with certain employees with certain employees receiving undue privileges and advantages while others are left to fend themselves. This biased behaviour foster toxic atmosphere and demoralizes hardworking team members who are overlooked despite their contribution. This kind of work environment has pushed employees to their limits, leaving them mentally sick and undervalued. I would not recommend anyone to work under such unhealthy work place...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is good about this company.

Dislikes

Taskus is worst company I have ever seen. There is no job security kbhi bhi bol dete hai kl se mt aana job gyi aapki ye inki hr location pr hua hai and 100 100 logo ki job ek sth gyi hai and iska koi reason bhi nhi dete ye log. Iss company mein bs politics hai.

Likes

The work culture is awesome here and there is lots of fun activities on Friday which they celebrate as fun friday and there is lots of fun activities doing on floor also. There is lots of things you learn from your manager and all TL is also supportive there. There is high no of chances of appraisal here compare to other companies.

Dislikes

Job security is very low

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Likes

There is nothing to be liked about this place I am been working here for more then 6 months and the only thing I like here was my Team leader until he is not getting a pressure on scores and shrinkage. A few more days and I will be free from this hell till the time I have to jhelo these people who don't know anything about professionalism and keep digging in my personal life. This office feels like being in a cage and people looking at me as a animal, they don't have proper systems available and floor smells like s*it. Everything here is about smiley no matter how you get it even if you have to make a fool out of the merchant we are supposed to support. Targets are really high as per the process and they want us to do everything in a salary which I can count on my fingers....Read More

Dislikes

I am not able to understand the policy of this company each and everyone of the Ops leaders are telling me a different thing. I am a slight concerned about my company's managers Sharique and Deepak how the hak they handle there SMO, everytime I am able to see her she would be concern about agents who are not on their chair even though it's there break such a pain.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only the furniture in the office is good

Dislikes

No work culture, Rude top management, HR does not have their own opinion or policy they only rely on ops leaders, extended shifts without OT, hire and fire culture, Quality function is not seperate it's driven by operations. Company has punch line of 'Front line first' however it should be changed to 'Front line last'. Overall if you want to have worst experience in your career then please join 'Taskus'....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.