Sutherland Global Services Customer Support Associate review

Customer Support Associate in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Apr 2024

Likes

My first job and had good experience working there, Good working environment and has more exposure towards business

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

The salary and the pay was my only concern, apart from that it was quite a journey.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Support Associate in Chennai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2025

Likes

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions - Poor

Customer Support Associate in Chennai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2025

Likes

NA

Dislikes

EVERYTHING IS Bad, please avoid joining as a fresher.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Feb 2025

Likes

Nothing

Dislikes

Work culture, salary, no liberty for agents

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Associate in Chennai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Support Associate in Chennai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Kochi

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Jan 2025

Dislikes

Salary - Poor
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Chennai

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Jan 2025

Likes

Place of huge memories

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Salary

Customer Support Associate in Kochi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jan 2025

Likes

Was nice experience with the best team and colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Support Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2024

Likes

How to handle the issue quickly and calmly . Lot's of learning in the company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Customer Support Associate in Chennai

Full Time

·

Assessment / Advisory Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2024

Likes

Good experience

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Managers not support for the best employees they only support some particular employees

Customer Support Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Dec 2024

Likes

Good working experience

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Everything is fine

Customer Support Associate in Chennai

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Nov 2024

Likes

Friendly employe managers and Hr

Dislikes

Work culture

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Bad

Customer Support Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Nov 2024

Likes

Learning skills..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics and targeting

Customer Support Associate in Karaikal

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Nov 2024

Likes

Infrastructure, professionalism, Job security, Culture.

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary only less. There is no other problem.

Customer Support Associate in Hyderabad / Secunderabad

Full Time

·

Senior associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Nov 2024

Likes

It is very good platform for the beginners and will provide you the opportunity to prove yourself in every aspects

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Customer Support Associate in Chennai

Full Time

·

IT & Information Security - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2024

Likes

Safety features is so good

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift Timing

Customer Support Associate in Ernakulam

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Oct 2024

Likes

Working environment

Salary - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Hard to get addressed by higher authority

Skill development - Poor
Job security - Bad
Promotions - Bad

Customer Support Associate in Chennai

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Sep 2024

Likes

It’s Good start of every Freshers!!!!!

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

NA

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sutherland Global Services Customer Support Associate Reviews

What employees say about Sutherland Global Services?

Workplace insights

Work from office

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

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74 reviews found

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