Foundever Senior Customer Service Representative Hyderabad / Secunderabad Reviews

Likes

Met a few colleagues and we are still in touch.

Dislikes

Everything! Cab Service Ops Managers Processes Sucks No work life balance Promotions Worst culture All grown ups behave like kids. No one likes to take responsibility rather they take things personally. Treats an agent like shit I myself personally wouldn't recommend anyone to join Foundever. If you do, gain experience and leave ASAP.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Work is good

Dislikes

Team lead favorable agent s give to rosters preparetion first priority

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Yes, I joined when it was Sykes business company. Need impruments in some areas.

Dislikes

Working life and company culture, no freedom for the employee and there was no proper website about the employee leave balance and history and attendance things. Saw non talented team members in next level positions where the talented and best in subject employees are working in the same position. Rotation week offs are not good andchanging team for every quarter is not working well. Remaining parts I am really happy with the company and project I worked....Read More

Likes

No pressure to work

Dislikes

Hikes and promotions

Likes

Friendly environment.

Dislikes

Salary structure and cutting are very high

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.