Marriott International Customer Service Representative Reviews

Likes

Good Culture

Dislikes

Toxic culture no satisfaction.

Likes

NA

Dislikes

Very negative atmosphere and political played

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything that you cab think of, supportive management, amazing company culture, they actually live their core values as its just not on papers they do it everyday. No reason apart from less salary or deserving promotions to leave this Gurgaon CEC.

Dislikes

Opportunities to deserving candidates over favorite ones.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a great company to work with. You will learn alot..many career opportunities.

Dislikes

Payscale needs to be better.. what we work for vs what we get paid for is a mismatched

Work Details

Work timings: Strict Timings

Likes

Not good company for growth

Dislikes

Bad company for growth

Work Details

Bad

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work environment

Dislikes

The slow promotions

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Work Culture and Brand

Dislikes

nothing much

Likes

It was good experience for me to get interned in Marriott international.

Dislikes

No work and life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Growing connections with good peoples

Dislikes

Had to work for more than 14 hrs a day without OT, 06 monthly offs, not giving sick leaves, Toxic work culture, Low salary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Its a 5 star Hotel that's it. I do general shift.

Dislikes

I work as a airport representative. It's 25 year old Resort so there are some old employees which basically runs the Hotel. I have told my problems to my managers but got no proper reply from them. Only thing I get to hear is that they are working on it and just needs signatures of authorities and now it's been 3 months.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Marriott is known for its strong work culture, career growth opportunities, global exposure, employee benefits, recognition programs, and collaborative environment. These aspects make it an attractive and rewarding workplace.

Dislikes

Challenges of working with Marriott include long hours, work-life balance issues.

Likes

Management is worst.

Dislikes

They treat you like shitt. Management not care about staff. One thing they can do nicely is giving you warning letter for no reason and after 3-4 warning they told you please give resignation.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Likes

Still I don't feel.

Dislikes

This no work life balance you have to work per day 14 hrs per day. You will not get weekly off only you will get 3-4 per month, but you are eligible for 06 per month, affect from extra leave policy the will not follow. This hotel only for who ever near to the the hotel good for them not for out of city or state. Very basic salary, Only entry level associate will get overtime, not for supervisor level....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

No other company can match the satisfaction level of employees well being and they do lot of activities for associates and genuinely concerned about associates. Acceptance to everyone and they come up with unique ideas. Companies policies are highly commendable. They have all the policies and procedures on place and ensures that everyone follows too. The best part is the Guaranteed fair treatment to everyone if incase there are wrong deeds happening you can always highlight secretly and justice will be served....Read More

Dislikes

Few more benefits for managers can be added

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Marriott International is one such company where they’re always in the lookout for young talents and never shy away from giving the right ones the right opportunity at the right times. Also having more than 130+ hotels all over the world, it’s the right place to be at if you want to learn and grow faster in your career.

Dislikes

As we all know, the hotel industry is on a decline when it comes to retaining talent and Marriott is no exception. The industry norms are to blame for as the employees across globe are not paid well for the effort and number of hours that they put in at their workplace especially in a country like India.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The culture about marriott is awesome. I can balance my personal life and professional life equally.

Dislikes

At my place i dislike the thing is .there is only one kitchen. For all purpose, like restaurant, room dining, banquet .when it will busy it's get challenges to manage all thing together. Overall everything is satisfying

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.